Anne PardoeinWe are Citizens AdviceEssential services, Essential oversight: What’s a statutory consumer advocate, and why do they…When people think of Citizens Advice they most often think of our incredible network of frontline advisers helping people to find a way…Mar 8Mar 8
Anne PardoeinWe are Citizens AdviceIt’s time to stop forcing people onto prepayment meters — here’s whyBeing able to heat and power your home to safe levels is a necessity, not a luxury. But we’ve found that millions of households are…Jan 12, 2023Jan 12, 2023
Anne PardoeCitizens Advice is (probably) the greatest place on earth to do policy work — here’s what we did to…Having the right people in the right positions is central to the success of any team. Even the most carefully planned and incisive…Aug 23, 2022Aug 23, 2022
Anne PardoeinWe are Citizens AdviceThe government has announced it will continue to subsidise rural post offices, but is it enough to…Mar 31, 2022Mar 31, 2022
Anne PardoeinWe are Citizens AdviceThe next government must give telecoms consumers a seat at the tableIt’s time telecoms consumers had a strong champion to fight their cornerDec 9, 2019Dec 9, 2019
Anne PardoeinWe are Citizens AdviceOfcom has intervened to cut the bills of loyal landline-only customersThere’s more to do to make sure to ensure loyal customers aren’t unfairly penalised on broadband and mobile plansOct 26, 2017Oct 26, 2017
Anne PardoeinWe are Citizens AdviceToday Parliament put mobile phone customers in control of their billsToday, Parliament passed a law that’s going to help millions of mobile phone users.Apr 27, 2017Apr 27, 2017
Anne PardoeinWe are Citizens AdvicePutting customers in control of their mobile phone billsOnly a few decades after hitting the consumer market, mobile phones are an integral part of daily life. Most of us don’t go a day without…Feb 22, 2017Feb 22, 2017
Anne PardoeinWe are Citizens AdviceBroadband companies are compensated for poor service. It’s time customers got their share.The Digital Economy Bill is now making its way through the House of Lords.Dec 5, 2016Dec 5, 2016
Anne PardoeinWe are Citizens AdviceReliable parcel deliveries matter all year round — not just at ChristmasEarlier this week, Cyber Monday rounded off four of the most intense days in the retail calendar. Retailers across the UK offered heavy…Nov 30, 2016Nov 30, 2016