Companies must ensure the privacy and security of customer information as data becomes the currency of our digital lives. The focus of artificial intelligence is now shifting from consumer to industrial applications. Industrial AI will be the bedrock of digital transformation and business innovation, ushering in a new era of development and progressing theories and technologies alike.
The Fourth Industrial Revolution is a term used to describe the blurring of the physical, digital, and biological worlds. It combines advancements in artificial intelligence (AI), robotics, the Internet of Things (IoT), 3D printing, genetic engineering, quantum computing, and other technologies. It is the driving force behind many products and services that are quickly becoming essential in modern life. Consider GPS systems that recommend the quickest route to a location, voice-activated virtual assistants like Apple’s Siri, personalized Netflix recommendations, and Facebook’s ability to recognize your face and tag you in a friend’s photo.
As a result of this perfect storm of technologies, the Fourth Industrial Revolution is paving the way for transformative changes in the way we live and radically disrupting almost every business sector. It’s all happening at an unprecedented, whirlwind pace (and it’s why Salesforce built the Customer Success Platform to keep up with changing customer expectations).
Since 2006, artificial intelligence has gotten a lot of press, and it now plays a big part in people’s lives. Deep learning has paved the way for major technological breakthroughs in areas like voice and image recognition, as well as natural language processing. Various industries are now paying close attention to AI in order to speed up the new industrial revolution.
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AI has established itself as a legitimate component of any company’s automation strategy, as well as a key driver for the next industrial revolution. However, Tech Nationalism and De-globalization pose a threat to artificial intelligence development, as most companies will be unable to achieve their AI goals by working alone. Defensive political strategies will not only stifle the growth of AI, but will also stifle the progress of many industries and economies around the world. The European Union is the best example of how vulnerable international cooperation is right now: for decades, EU members have formed an unrivaled internal market, benefiting from the transboundary partnership and shared innovations. If the tendencies in national solo efforts prevail, everyone will take a step back.
The changes are so profound that, from the perspective of human history, there has never been a time of greater promise or potential peril. As AI begins to impact the workforce and automation replaces some existing skills, we’re seeing an increased need for emotional intelligence, creativity, and critical thinking. Every business leader can have a direct role in creating economic opportunities for millions of people by investing in education and training programs for existing and potential talent.
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