Humanity: The Key to Addressing 3 Common Automation Challenges

Antonio Grasso
3 min readFeb 21, 2020

Robotic Process Automation (RPA) is a kind of technology that allows a software program to execute repetitive tasks while using other software. It enables users to set up their own rules and conditions. Software can then register those actions and repeat them indefinitely when specific conditions are triggered.

Although this can provide useful assistance to white-collar workers who perform business processes, it’s something far from a human contribution in the workplace, representing a deterministic form of business process…

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Antonio Grasso

Author, technologist, sustainability advocate | FRSA | B2B digital creator & influencer | Founder & CEO @dbi.srl