Anthony D'AvellaHow ShopStyle Mashes Up Your Platform with Theirs / Behavior & Business 1.9This is the ninth in a series of ten articles focused on designing better cross-platform retail experiences. To read the complete issue…Oct 19, 2016Oct 19, 2016
Anthony D'AvellaHow Birchbox Amplifies Social Interactions that Inspire and Acquire / Behavior & Business 1.8This is the eighth in a series of ten articles focused on designing better cross-platform retail experiences. To read the complete issue…Oct 19, 2016Oct 19, 2016
Anthony D'AvellaHow Ledbury Knows When to Serve the Unique Me / Behavior & Business 1.7This is the seventh in a series of ten articles focused on designing better cross-platform retail experiences. To read the complete issue…Oct 19, 2016Oct 19, 2016
Anthony D'AvellaHow JackThreads Shortens the Fit-to-Buy Timeline / Behavior & Business 1.6This is the sixth in a series of ten articles focused on designing better cross-platform retail experiences. To read the complete issue…Sep 28, 2016Sep 28, 2016
Anthony D'AvellaHow Sonos Pushes the Envisioning Edges of Trial / Behavior & Business 1.5This is the fifth in a series of ten articles focused on designing better cross-platform retail experiences. To read the complete issue…Sep 21, 2016Sep 21, 2016
Anthony D'AvellaHow Everlane + Messenger Grow through Conversational Service / Behavior & Business 1.4This is the fourth in a series of ten articles focused on designing better cross-platform retail experiences. To read the complete issue…Sep 14, 2016Sep 14, 2016
Anthony D'AvellaHow Rent the Runway + UberRush Give Shipping a More Engaging Voice / Behavior & Business 1.3This is the third in a series of ten articles focused on designing better cross-platform retail experiences. To read the complete issue…Sep 7, 2016Sep 7, 2016
Anthony D'AvellaHow Disney is Using Service to Turn Pain into Delight / Behavior & Business 1.2This is the second in a series of ten articles focused on designing better cross-platform retail experiences. To read the complete issue…Aug 31, 2016Aug 31, 2016
Anthony D'AvellaDesigning the Next Cross-Platform Retail Experience / Behavior & Business 1.1This issue of Behavior & Business is focused on helping brands design better cross-platform retail experiences — better for customers in…Aug 31, 2016Aug 31, 2016