After 4,948 Days, NYC Finally Has Free Wifi, Everywhere. Soon.


4,948 days.

That’s how long I’ve dreamed about, hacked on, whinged about, cried over, frozen my fingers installing antennas for, sat in City Council hearings testifying in favor of, sat on the other side of the table listening to the public testify to me at Mayor’s Broadband Advisory Commission hearings on, wormed my way onto infrastructure consulting teams to insert the free wi-fi virus into City Hall, and finally… today, November 17, 2014, the moment has come. This big, stupid, city is going to get free public Wi-Fi, everywhere. Soon.

To put it in a nutshell —the city has selected a franchisee to manage the replacement of some 10,000 payphones throughout the five boroughs with interactive, digital kiosks that will provide free gigabit Wi-Fi, free voice calls anywhere in the US, and 311 and 911 services. An unspecified selection of interactive “City services, directions, and more…” are also part fo the bundle. Mobile device charging points to boot. (Think Occupy 2.0 encampments everywhere.)

Full coverage over at Business Insider.

LinkNYC with advertising in Manhattan…


…and without ads, lest we drive Brooklyn brownstoners bonkers.

It’s stunned me how long it has taken New York City to get to this point… Philadelphia tried and fell on its face circa 2005. Other cities, especially abroad, have largely succeeded. Hell, even Montreal has free citywide Wi-Fi (And there it is even provided by a community cooperative.)

I remember 2001–2 when we launched NYCwireless on May 1, 2001 (yes, International Worker’s Day, and yes at a Starbuck’s on Union Square, but no… a complete and total coincidence!). To give you a sense of the vibe of those gatherings, here’s an excerpt of those days from my book SMART CITIES:

NYCwireless, as we called ourselves, held its monthly communion on the first Tuesday of every month. The meetings began in the early evening with demos and discussions about new wireless gadgets. They ended, as often as not, well past midnight over beers at a downtown bar. Around tables strewn with empty glasses and bottles, a dozen or more geeks would stay up late making plans to spread free networks throughout the city. Bike messenger bags stuffed with wireless routers, antennas, and patch cables lay underfoot.

Eventually it became clear that all of the early organizers held one shared aspiration — we thought Wi-Fi internet access should be free everywhere in New York City.

We started lighting up street corners outside of our apartments… I stuck an antenna out the window of my NYU office on Washington Square (and soon after almost lost my job , when two of my ITP students decided to try it out and got spotted by university IT official— thanks Carlos Gomez de Llarena and Yury Gitman!)

We knew New York was never going to be easy. Such a big city, with such strong corporate telecommunications and media interests, so tight with the mayor. So we picked our hotspots strategically — it was no coincidence that the free high-profile hotspot NYCwireless put up was in Bryant Park, directly in front of the old Verizon corporate headquarters. (That project was initiated by Marcos Lara and designed and installed largely by Terry Schmidt).

The next stop was the Financial District, where we must have been divining the future of Occupy Wall Street. The first node went up at Bowling Green, the city’s oldest public space, and 6 others followed, including one at Liberty Plaza (later Zuccotti Park) which unfortunately was decommissioned sometime in the late 2000s during the park’s renovation. And including one at the 60 Wall Street Atrium in the Deutsche Bank building, which was used by organizers to upload video during the OWS protests. And ironically, since the Wi-Fi was operated by the Downtown Alliance, a local business improvement district funded by commercial property taxes, Deutsche Bank was indirectly subsidizing the infrastructure of the revolution (yay ironies of capitalism!)


But I digress. LinkNYC… I like the name, I like the look. It’s kind of like the internet version of CitiBike.

I have a million questions about the deal the city has struck:

  • What will the terms of Wi-Fi use be? How long and how fast will free Wi-fi use be permitted? Will it be open for all devices, or severely limited by portals and access restrictions?
  • What will the interface look like and how will everyday citizens be encouraged to use them? There’s no details at all in the Press Kit, not even a screenshot or a rendering of the interface. I know from Control Group’s superb work on the MTA subway kiosks that they’ll look great and feel intuitive — but I’ve been testing those for months, and I’ve never seen anyone else even try to use one. That seems like a major UX failure.
  • How fast is this going to be rolled out and what neighborhoods are going to be first?
  • How are social norms going to evolve around it? What are the social norms if you’re chatting with your mom in Chicago and someone wants to get walking directions or call 311? The idea of a 1-person touch terminal seems kind of outdated in the age of multi-user game consoles with face and voice recognition.

Still I’m cautiously very optimistic. I suspect these are all going to be answered in good time I’m sure. The RFP process for this project was unusually long and drawn out as there were hundreds of questions from proposers about the details.

And goddamn it, I finally got my Wi-Fi.