Beware of Poloniex Exchange
Poloniex is freezing user’s accounts and so keeping the funds. They blame hackers and too little personnel for support but the situation is becoming ridiculous and terrible for some.
As shown in the pic above support does not respond for months and there is no other way to reach them. It seems that they deliberately do not respond to social media either.
Never keep your funds on exchanges! (especially Poloniex)
Desktop wallets of which you write down the private keys are the one of the best options, such as the original blockchain wallets or multiwallets like Exodus.
The absolute best, if your coin is supported are hardware wallets, like Trezor or Ledger Nano.
If you desperately need an exchange the best reputation now belongs to Bittrex and Spectrocoin. Better solutions are Shapeshift and especially Changelly.com, with fast transactions but not for all coins (in which case go to Bittrex). Always please please please check transaction costs before clicking!
