AnujgargbhammaWhen legacy tech met the modern mar-techIn the fast-paced world of technology, the clash between legacy systems and modern solutions is inevitable. It becomes even more intriguing…Aug 7, 2023Aug 7, 2023
AnujgargbhammaDipping the sweet OREO (OYO refunds engine optimisation) internationallyWorking with OYO presented me with numerous opportunities to delve into the refunds domain. While handling refunds in India, the OYO…Jul 24, 2023Jul 24, 2023
AnujgargbhammaYO!(Your Own) Way of Delivering CX ExcellenceSource: https://www.oyorooms.com/yo/Jul 20, 2023Jul 20, 2023
AnujgargbhammaWhen Airtel Dug the Gold Mine: Navigating a CX Challenge with PrecisionIn 2019, I had the privilege of being part of a major strategic project at Airtel, a time when the company faced fierce competition with…Jul 20, 2023Jul 20, 2023
AnujgargbhammaGrowing Airtel TV app way back in 2018In 2018, I had the privilege of spearheading the growth of the Airtel TV app (now known as Xtreme) in the West Bengal-Odisha region. This…Jul 19, 2023Jul 19, 2023