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Copyright: — Prototype to show how businesses can boost the confidence of their employees and customers.

Disclaimer: Co-authored with Lisa Bolte, a version of this article appeared in the RealValue blog before.

Urgent necessity to create employee trust and boost customer confidence

After weeks of shutdowns and remote working, businesses around the world are gradually resuming on-site operations. Emerging from COVID-19 lockdown, customers are more vigilant about health and increase their demands on safety. Many employees are eager to return to work but many are also worried about being able to do so safely and avoid the second wave of infections.

As businesses step into the new normal shaped by discussions of unemployment, racism, health, and wellness for all, they are starting to realize that “business as usual” is no longer tolerated or desired. In the post-corona virus future, all businesses have to find the delicate balance between what worked in the past and the expectations of the new normal. Businesses across the globe would NEED TO implement products and services that adhere to the most rigorous health and safety conditions, across the full range of activities associated with their operations. …


Anupam Kundu

Polymath: dad, husband, co-founder, strategist, Computer Vision enthusiast, visual thinker and dog lover.

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