How Do I Activate 5G on Maxis?
In this article, we will explain the steps to activate 5G on your Maxis network connection and address some frequently asked questions about Maxis 5G APN settings. Whether you’re a new Maxis customer or just upgrading to a 5G-capable phone, follow along to get on the fastest mobile network available.
What Phone and Plan Do I Need?
To access 5G speeds on Maxis, you’ll need a phone that supports 5G networks like the latest iPhone or Samsung Galaxy models. You’ll also need an eligible postpaid plan with a data allowance. Check with your local Maxis store to find plans that include 5G access. Making sure your device and subscription are compatible is the first step.
Why isn’t 5G Turning On?
Even with a 5G phone on a qualified plan, the 5G icon may not appear. This is usually because your APN or access point name settings are not configured for 5G. The APN is like the address that tells your phone how to reach Maxis’ network. Updating it is key to connecting to their next-gen infrastructure.
How Do I Update My APN Settings?
To set up the correct Maxis APN for 5G, go to Settings, Network & Internet, Mobile Network then APN Settings. Tap “New APN” and enter the following: Name can be anything, APN is “internet”, MMSC is “http://mmsc.maxis.com.my:38090/mmsc", MMS proxy is “10.0.0.172”, MMS port is “80”, APN type is “default,supl,mms”. Then save and restart your phone to apply the changes.
What if 5G Still Won’t Turn On?
If updating the APN didn’t work, try forgetting the Maxis network in Settings and reconnecting. Make sure you have the latest carrier settings by contacting Maxis support. You can also check for any phone software updates. In rare cases, your device may not be provisioned for 5G even with the right plan. Contacting customer service can help troubleshoot further.
How Can I Check if 5 G Is Working?
To verify 5G connectivity, go to Settings and check that the network type shows 5G or 5G+ instead of LTE. You can also do a speed test and look for download speeds over 100Mbps. Other signs include seeing the 5G icon in the status bar or applications like YouTube streaming in HD without buffering on cellular data. Running these checks will confirm if 5G is active on your line.
FAQs:
Q: What Is an Apn and Why Do I Need to Set the Maxis APN for 5 G?
A: An APN (Access Point Name) is the name of a gateway between your cellular network and the internet. It needs to be configured for 5G so your phone knows how to establish a high-speed 5G connection to Maxis’ network.
Q: I Don’t See the Option to Edit APN Settings on My Phone. What Can I Do?
A: Some phones may require you to access APN settings through other menus. Search your phone’s settings for “mobile network” or “cellular networks” and look for APN configuration there. You can also try inputting the Maxis APN details from the dialer app.
Q: Will Updating My Maxis APN Settings Affect My Data or Messaging?
A: No, changing the APN to the 5G settings recommended here will only enable you to connect to faster 5G speeds. It will not impact any other functions like 4G/LTE connectivity, SMS, MMS or existing data allowances on your Maxis plan. Your mobile services will continue working normally.
I hope this guide helped explain how to activate 5G on Maxis by configuring the correct APN settings on your compatible device.
