Andy PolaineUnderstanding services as games with janky controlsOnce you view the touchpoints of services as interfaces to intent and action you quickly see that many services are very janky indeed and…6 min read·Sep 25, 2020----
Andy PolaineinDesign VoicesDesign in the age of synthetic realitiesAI-generated and mixed realities are blurring the boundaries of “truth” and challenging how we value it. Synthetic Realities have reached…34 min read·Sep 8, 2019--2--2
Andy PolaineInnovation = Conversation + DoingAre the right people able to have the right conversations with each other and enabled to work with each other in the right way?9 min read·May 27, 2019--10--10
Andy PolaineThe complex is not complicatedComplex problems and complicated problems are not the same thing. They need different mindsets to tackle them.7 min read·Mar 25, 2019--7--7
Andy PolaineinDesign VoicesThe box is all there isAI, learning, science and philosophy all show us that our subjective experience is everything.6 min read·Jan 23, 2019----
Andy PolaineReading HabitsI’m not sure that I read any more than the average person, but I do have a kind of system. A few people asked, so I’m sharing it here.5 min read·Dec 28, 2018----
Andy PolaineinDesign VoicesCorporate culture and the games AIs playRules-based, reward and punishment organisational cultures quickly turn into obtuse games, just like AI training systems.9 min read·Dec 14, 2018--1--1
Andy PolaineinDesign VoicesGetting from here to thereHow to design from a hunch to research to a service concept8 min read·Jan 29, 2015----