Andy PolaineUnderstanding services as games with janky controlsOnce you view the touchpoints of services as interfaces to intent and action you quickly see that many services are very janky indeed and…Sep 25, 2020Sep 25, 2020
Andy PolaineinDesign VoicesDesign in the age of synthetic realitiesAI-generated and mixed realities are blurring the boundaries of “truth” and challenging how we value it. Synthetic Realities have reached…Sep 8, 20192Sep 8, 20192
Andy PolaineInnovation = Conversation + DoingAre the right people able to have the right conversations with each other and enabled to work with each other in the right way?May 27, 201910May 27, 201910
Andy PolaineThe complex is not complicatedComplex problems and complicated problems are not the same thing. They need different mindsets to tackle them.Mar 25, 20197Mar 25, 20197
Andy PolaineinDesign VoicesThe box is all there isAI, learning, science and philosophy all show us that our subjective experience is everything.Jan 23, 2019Jan 23, 2019
Andy PolaineReading HabitsI’m not sure that I read any more than the average person, but I do have a kind of system. A few people asked, so I’m sharing it here.Dec 28, 2018Dec 28, 2018
Andy PolaineinDesign VoicesCorporate culture and the games AIs playRules-based, reward and punishment organisational cultures quickly turn into obtuse games, just like AI training systems.Dec 14, 20181Dec 14, 20181
Andy PolaineinDesign VoicesGetting from here to thereHow to design from a hunch to research to a service conceptJan 29, 2015Jan 29, 2015