Beyond algorithms: Embracing creativity in the AI-assisted design era

Raymond Manookian
7 min readFeb 29, 2024

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Like most in the design industry, I'm witnessing the rapid advancement and integration of Artificial Intelligence (AI), which has sparked emotional debates among fellow professionals. This has created a palpable tension between excitement and apprehension.

The proliferation of AI has been both a remarkable boon, enhancing efficiency and opening new avenues for innovation, and a significant challenge, raising concerns about diluting or replacing traditional design roles. Amidst this backdrop of uncertainty and potential, I find it essential to navigate these waters with a critical eye and an open mind. The polarised discourse surrounding AI veers between utopian visions of AI as the ultimate tool for unleashing creativity and dystopian fears of a future where human designers become obsolete.

For clarity, I sit relatively comfortably in the middle of that spectrum. I intend to explore and better understand the intersection of AI and design. As I explore the complex landscape of AI-assisted design, I ask myself: Why is a harmonious integration of human creativity and AI capabilities so vital?

The answer lies in the rapid technological advancements, the polarised debate surrounding AI in design, the enduring value of human ingenuity, and the potential for optimising design outcomes. As a design leader, I see the potential in combining the strengths of human creativity and AI to adapt to technological advancements, address polarisation, and achieve more innovative, efficient, and human-centred design solutions.

By engaging with AI, I am trying to understand its role and potential impact to foster a better constructive conversation around its use in design. A pertinent realisation has been that the goal is not to pit human creativity against machine efficiency; instead, the focus should be on exploring how these two forces can coexist, complement, and enhance each other. By adopting this perspective, I leverage AI to elevate my team's creative prowess and redefine the boundaries of what's possible in digital design and creating meaningful experiences.

As I wade through it, I am mindful that the future of design does not lie in choosing between human creativity and AI efficiency. Instead, it lies in merging these two elements to create something that transcends the sum of its parts. This approach enables my team to stay at the forefront of technological advancements, driving innovation and engaging human-centric experiences valuable to our clients and audience.

Forgive the postering and self-aggrandising for a moment. I take my role very seriously in coaching and mentoring my teams and clients and providing value to our audience. By embracing the integration of AI and human creativity, I believe we can create exceptional outcomes that meet and surpass expectations. With that mindset, we can navigate today's uncertainties towards a future that harnesses the best aspects of both worlds, allowing us to craft experiences that are not only innovative but also profoundly human.

Photo by note thanun on Unsplash

AI in design

There is no hiding that AI is steadily making its mark on the digital design landscape as more designers explore its potential to streamline workflows and enhance creativity. While not yet mainstream, AI's influence is growing as it continues to evolve and find its place in design practices. Consequently, as designers become increasingly adept at integrating AI into their work, the promise of improved efficiency and innovation should, in theory, become more apparent.

But (and there always is one), as exciting as the prospect might sound from a conceptual perspective, it's crucial to remember the human element in design. Designers are not just professionals but individuals with unique perspectives, skills, and livelihoods. The challenge lies in integrating AI to enhance their abilities without diminishing the value of their human touch. By striking this delicate balance, we can create a design landscape that fosters empathy, ethics, and innovation, ensuring that designers continue to thrive and contribute meaningfully to our world.

Industry leaders like Peter Smart of Fantasy provide convincing insights into the multifaceted benefits of AI. In his presentation "The Future of Design with AI," Smart highlights how AI augments human creativity by enabling designers to explore new approaches and work more efficiently. Real-world examples of this synergy can be seen in projects like the data-driven "Big Bang Data" exhibition identity by Design I/O, which used AI-generated patterns to visualise complex data in a visually striking and accessible way.

These examples underscore the potential of AI in design while emphasising the importance of maintaining the human touch in the creative process. As I continue exploring AI's influence on design, I'm confronted with the delicate dance between structure and innovation. Formulaic design looms are a potential pitfall, making it vital to strike a balance that allows AI to enhance the design process, not hinder it.

Photo by Jan Huber on Unsplash

Finding a balance

Over the past decade, the design industry has witnessed a significant influx of self-taught designers and boot camp graduates. (Nothing is wrong with that, but for context, when I started designing before the advent of the internet, the academic or graduate route like Ogilvy's Work Experience Programme was usually the entry route for budding talent). There was an emphasis on working through the ranks and learning your craft.

These individuals rely on established frameworks like IDEO's Design Thinking and the Double Diamond process for guidance and structure. While these frameworks are valuable tools, their widespread adoption and strict adherence can (and IMHO) lead to the homogenisation of design. This issue is further compounded when combined with AI's pattern-based outputs, as the risk of producing formulaic designs increases.

It is a bugbear, especially when bringing new talent into the team or business. As a hiring manager, I have observed how an over-reliance on rigid frameworks can stifle creativity and limit designers' ability to innovate beyond the expected. For instance, when reviewing portfolios, I frequently encounter projects that strictly adhere to these frameworks, resulting in a need for more originality and fresh ideas. Often to the detriment of what is clearly a creative and imaginative problem-solving human being.

Encouraging designers to experiment, take risks, and think outside the box will enable them to express themselves and harness AI's power while avoiding the pitfall of formulaic design. A common tried and tested approach is to create and sustain a supportive environment that encourages learning from failures and celebrates unorthodox solutions. By fostering a culture of innovation and adaptability, we can create experiences that push the boundaries of what's possible in the design industry while staying true to the deeply human elements that make great designs resonate with audiences.

By addressing these challenges and finding the right balance, we can empower designers to leverage AI to augment their skills, ultimately leading to more diverse and innovative outcomes. This thoughtful strategy ensures that AI's integration into the design industry respects and enhances the valuable contributions of designers while embracing the opportunities that this new technology promises to bring.

Irreplaceable creativity

Human creativity is at the core of design — the soul and essence that gives it life. From the evocative hues of a Rothko painting to the groundbreaking innovation of a Dyson vacuum, human ingenuity transcends what AI can replicate. This creative force is evident across disciplines, from Zaha Hadid's architectural masterpieces to Chimamanda Ngozi Adichie's captivating prose, offering depth, emotion, and personal expression that AI cannot truly mimic.

The future of design is not a battle between AI and human designers but a collaborative relationship that leverages the strengths of both. As AI becomes increasingly integrated into the design process, the focus must be on cultivating the irreplaceable aspects of human creativity — critical thinking, emotional intelligence, storytelling, and business acumen. Design education should evolve to emphasise these areas, ensuring that future designers remain invaluable in a world where AI plays a significant role.

Resisting AI's integration into design is not the solution; instead, we must embrace it as a catalyst for growth and adaptation. As AI assumes more repetitive tasks, designers can focus on what they do best: infusing their work with empathy, creativity, and the unique human touch that sets great designs apart. This is not a one-time adjustment but a continuous journey of learning, evolving, and innovating to maintain the delicate balance between AI and human creativity.

As we move forward, we must reimagine design education and practice, fostering a holistic approach that combines creative skills with business strategy, ethics, and a deep understanding of human-centred design. By encouraging lifelong learning and adaptability in the face of new challenges, designers can remain at the forefront of their field, shaping the future of design in collaboration with AI while ensuring that the human touch remains the heart of their creations.

Radiance by Design

If we cultivate a collaborative relationship with AI, learning from past mistakes and combining the best of human ingenuity and creativity, we can unlock new horizons in design. By leveraging the power of AI to enhance our creative capabilities, we can drive innovation while staying true to the essence of human-centred design. As we move forward, we must remember that the key to success lies in the harmony between human and artificial intelligence, working together to create a world that is both technologically advanced and deeply connected to our shared humanity.

In this spirit of collaboration, we can design experiences that push boundaries and contribute to a more ethical, sustainable, inclusive, and enjoyable future for all. By uniting our collective efforts, creativity, and commitment to human values, we can ensure that the future of design reflects the full spectrum of our potential, guided by our shared vision of a better world.

Peace.

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Raymond Manookian

A director of CX navigating the future of AI. Curious by nature and designer by trade. A culture vulture, food nut, music fan and proud dad.