Farnaz ArefinHumans from BotXOYour Brand’s Voice & ToneHow you can build your bot’s emotional intelligence through tone of voice.Oct 13, 2017Oct 13, 2017
Farnaz ArefinHumans from BotXOWhat is a conversation?In my last post, I wrote about how the conversation is the message. This post will cover how your bot needs to understand conversational…Aug 4, 2017Aug 4, 2017
Farnaz ArefinHumans from BotXOThe Conversation is the MessageIt’s not your sales rep speaking to your customer anymore. It’s your brand talking.Aug 3, 2017Aug 3, 2017