Arielle CoambesJourney mapping to understand customers’ emotionsWe know that as people and as consumers, our decisions are colored by emotions. As marketers, we’re interested in giving the people making…Sep 14, 20171Sep 14, 20171
Arielle CoambesHow do people make decisions? On emotions.“Decisions are always colored by emotions” — an excerpt from Alberto Ferreira’s talk at UXPA International 2017. Is this true?Sep 14, 2017Sep 14, 2017
Arielle CoambesShould you be focusing on qual or quant research?A: It depends. Read this if you’re looking for research inspo.Sep 14, 2017Sep 14, 2017
Arielle CoambesDeeper than Demographicsor, customer segmentation and persona developmentSep 14, 2017Sep 14, 2017
Arielle CoambesWhy are they called wireframes? An etymologyAs a UXer, I’m used to fielding the question, “What’s user experience?” To describe my job, I don’t say, “I conduct research with end users…Sep 14, 2017Sep 14, 2017