Arlo camera connection issues +1–888–464–7211 Call

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Arlo cameras are renowned for their reliability and ease of use in home security, but like any technology, they can sometimes experience connection issues. If your Arlo camera isn’t connecting, don’t worry. We’ve compiled a detailed guide to help you troubleshoot and resolve these issues. For additional assistance, you can always call Arlo support at 1–888–464–7211.

Common Connection Issues with Arlo Cameras

  1. Camera Not Connecting to WiFi
  2. Camera Going Offline Frequently
  3. Sync Problems Between Camera and Base Station
  4. Weak Signal Strength
  5. Arlo App Connection Issues

Step-by-Step Troubleshooting Guide

1. Check Your Internet Connection

Ensure that your WiFi network is functioning correctly. Weak or unstable internet connections can cause your Arlo camera to go offline or fail to connect. Restart your router and modem to refresh the connection.

2. Verify Camera Placement

Ensure that your Arlo camera is within range of your WiFi router or Arlo base station. Physical obstructions and distance can weaken the signal. For optimal performance, place the camera within the recommended range and avoid barriers like walls and large furniture.

4. Update Firmware

Ensure that your Arlo camera and base station have the latest firmware installed. Check for updates through the Arlo app:

  • Open the Arlo app.
  • Go to Settings > My Devices.
  • Select your device and check for firmware updates.

5. Reset and Re-Sync Your Arlo Camera

If the camera still doesn’t connect, try resetting it:

  • Press and hold the sync button on the camera for about 10 seconds until the LED flashes amber.
  • Release the button and allow the camera to reset.
  • Re-sync the camera with the base station by pressing the sync button on both the base station and the camera.

6. Check Battery and Power Source

Ensure your Arlo camera has sufficient battery life or is properly connected to a power source. Low battery levels can affect connectivity.

7. Verify Network Settings

Make sure your network settings are compatible with your Arlo camera. Your WiFi network should be 2.4 GHz, as most Arlo cameras do not support 5 GHz networks. Also, ensure that your network’s SSID (name) and password are correct.

8. Inspect for Interference

Other wireless devices can interfere with your Arlo camera’s signal. Ensure there are no devices causing interference near your camera and base station.

9. Use the Arlo App Correctly

Ensure you are using the latest version of the Arlo app. Log out and log back in, or reinstall the app to resolve any app-related issues.

Additional Help and Support

If you’ve tried all the above steps and your Arlo camera still has connection issues, don’t hesitate to seek professional assistance. Contact Arlo customer support at 1–888–464–7211 for further help.

Final Thoughts

Connection issues can be frustrating, but with a systematic approach, you can usually resolve them quickly. Regular maintenance, such as updating firmware and checking signal strength, can prevent many common problems. Keep your system running smoothly to ensure your home stays secure with Arlo’s reliable camera solutions.

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