Arne Helseth
Aug 23, 2017 · 1 min read

What is this I hear about a further duty charge for those of us who ordered early (June 8th in my case)? This wasn’t mentioned when placing the order and in fact I’m fairly certain it said already at that point it was all inclusive (I generally check these things rigorously as I do a lot of shipping between EU and non-EU countries).

Also, I too echo the sentiments of others, I have not received any mail from you guys since my order confirmation back on June 8th. Had it not been for comments on your FB feed I wouldn’t have known about the delay or the supposed duty that will now be levied on early buyers.

Finally, who do I contact to cancel my order? If the duty is a real thing I’m no longer interested and I’ll just keep my existing setup for the time being.

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    Arne Helseth

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