Getting a package in the mail is still good news.

On an otherwise quiet Saturday morning, the State of Hawaii learned the hard way about the consequences of relying on a poorly designed user interface (UI)

This email reminded me of something I witnessed a few summers back when I stepped into a McDonald’s for a drink. What didn’t look like a long line turned into one quickly. A nervous cashier at the counter was near panic as she struggled to take orders. As I got closer, the reason for the sluggish line became evident. She would rely on other employees passing behind her to ask questions about the register. A typical sign of an undertrained employee on their first week. The interruption for nearly every item ordered was making everyone in line noticeably hysterical.

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Artificial Data is Joshua Lake. Designer, Photographer and Filmmaker. AD is about stories, observations and amateur Futurism. Based in Honolulu, Hawaii.

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Artificial Data

Artificial Data

Artificial Data is Joshua Lake. Designer, Photographer and Filmmaker. AD is about stories, observations and amateur Futurism. Based in Honolulu, Hawaii.

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