Arul MonyCustomer Experience in a post-Covid worldThe lessons learnt during the pandemic will carry over for years to come and impact CX strategy in a post-Covid world.Oct 20, 2020Oct 20, 2020
Arul MonyOnly 25% of an app’s downloaders return after day one. Can you beat those odds?With the world’s population spending increasing amounts of time on their smartphones, enterprises are challenged with crafting an effective…Feb 21, 2017Feb 21, 2017