UX Process for voice

Arun George
Feb 3, 2018 · 1 min read

Context Gathering
— Business goals/stakeholder interviews
— Core frequent usage of tasks
— Competitive analysis
— Understanding brand’s persona

High-Level Design

— Building information architecture
— Understanding persona
— Conversational design
— Writing sample dialogs

Prototype & Research

— Identify tasks
— Wizard of Oz usability testing
— Analyzing results

Arun George

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I design interfaces for mere mortals. http://twitter.com/arungeorge_