This is great Victor Purolnik! Thank you for taking the time to respond. You offer some great tips, especially type of project. You’re right — there’s still an issue (maybe not the one that was thought in the first place) and solutions to test. And the sprint of a sprint is something we are trying in house and thinking of moving to a client (perhaps for a discount/free). And you are especially right in how we frame and set expectations on the amount of time. We’d never bill 40hours of someone’s time, so we shouldn’t set this up any differently.