InstantPay Frequently Asked Questions…

What is InstantPay?

InstantPay is a host of financial services that enables you, the micro-merchants to provide 100+ services on their shops. Micro-merchants can provide services such as money transfer, mobile & DTH Recharges, Travel Booking, Utility Bill Payment & many more.

What are the benefits of using InstantPay?

InstantPay has a network of over 1,00,000+ micro-merchants across India as we provide secure, hassle free and convenient services. We also provide one of the best customer support over live chat, email and on call.

How does InstantPay work?

Once you get registered with InstantPay you can start selling 100+ services on your shop and earn a profitable commission on every transaction. Many retailers who are providing our services are earning thousands every month.

What commission do I get on extending InstantPay’s services?

We have a very competitive commission rate chart lying on your InstantPay’s account dashboard. Log in to your InstantPay account to find various commission rate in the active services section.

How do I register?

1. Android/IOS Application: Search for InstantPay in your play store or app store and download our app. Click on Become a Merchant, fill in some basic details, verify your mobile phone and you’re done!

2. Desktop: Log onto, click on Become a Merchant, fill in some basic details, verify your mobile phone and you’re done!

How do I get account details?

Once you’ve registered, your account details are sent to you on your e-mail id and/or mobile number. Your login details and password can be viewed and managed by logging into your account at

Can I start using my account directly as soon as I register?

Yes, as soon as your Mobile Number is verified, you can start transacting.

What all services does InstantPay offer?

We have a variety of services including:

l Mobile Top-up

l DTH Top-up

l Travel Bookings

l Electricity and Water bills

l Domestic Money Transfer

Additions to these are made every month.

How can I check the balance & transaction history of my InstantPay account?

Visit and log into your account and view your balance & transaction history..

Do I get charged for registering at InstantPay?

No! It’s absolutely free.

Can I withdraw money from the InstantPay wallet?

Yes, you can transfer the money back into your bank account or transfer it to your friend’s InstantPay or his bank account.

What all billers are available through InstantPay account?

We have a different set of billers for every service we offer like for mobile top-ups we have all the major service providers including Airtel, Idea, Vodafone, Aircel etc. Likewise for Gas bill payment we have Adani, Mahanagar, Gujrat, Indraprastha Gas and for electricity bill payment we have BSES, TATA Power, Southern Power, Reliance Energy etc. More details are available in the services section of

I forgot my password, how do I recover it?

It’s simple, just go on to the login page of the website and click on forgot password, we’ll send you the details to reset your password.

What to do if my InstantPay account is hacked or my mobile phone is lost?

If any of this situation arises, inform us by dialing 011 2604 6283 or you can contact us using the LIVE CHAT SUPPORT at merchant login page , so that after verifying your identity we can block your Wallet as further safeguard.

How can I contact InstantPay?

For any query, suggestion or help do reach out to us on or simply give us a call at our Customer Care number 011 2604 6283.