CPO and co-founder of ShiftJS
Thank you Alexander!
I hope so too!
Thank you Sarah! Your shared experience is very touching and insightful.
Interesting read! some of the points you raised are applicable for b2c but less for b2b platforms. For example fragmentation is less of an issue for b2b.
Great point Jim Ray, I think that, with time, bots can actually bring the promise of sensitivity and unbiasedness. I hope that bots might eventually understand how to uniquely interact with each of us, providing a truly diverse-aware service.