ashley mcclellandLessons on Product Innovation from Magic Mike XXLAuthor’s note: ~8 years ago I wrote this after seeing Magic Mike XXL in the theater with a group of work friends. Recently I was going…Mar 1Mar 1
ashley mcclellandWhat I Learned from Mom About Customer Service: From Brick & Mortar to SaaSI’ve worked in customer-facing roles for most of my professional career, from technical support to sales to product management.Apr 17, 2017Apr 17, 2017
ashley mcclellandMy Great Grandmother and Muay ThaiThe following post was adapted from a letter originally addressed to my paternal great grandmother, La Vera Rose, after learning she…Feb 19, 2017Feb 19, 2017
ashley mcclelland“Steve Jobs Didn’t Listen to Customers” (But You Should )It’s no secret that I believe in spending the majority of time understanding customers’ most painful problems in early stages of product…Jan 29, 2016Jan 29, 2016