asia.hegeThe 5W’s + The How of Human-Centered DesignIn journalism school, you learn a good news story will always include details about the who, what, where, when, and why of a news item. The…Nov 29, 2017Nov 29, 2017
asia.hegeThe Public Service Gene and the USA.Gov OverhaulWhen a government agency overhauls a website used by millions of Americans, it is a serious undertaking.Oct 6, 2015Oct 6, 2015
asia.hegeOne Photo That Explains Why Aid Organizations Should Work With VAS VendorsValue Added Services (VAS) are an increasingly popular way to engage mobile phone owners, even in the most rural areas. In Bihar, for…Aug 3, 2015Aug 3, 2015
asia.hegeFour Challenges to Using Design Thinking in ICT4DOn project teams, everyone envisions a solution or product. When everyone leaves the room, most imagine a “piece of an animal” or even “the…Jul 7, 2015Jul 7, 2015
asia.hegeCan Zero-Rating Support Ecosystems to Bring the Next Billion Online?Tech lovers can be guilty of techtopia. We imagine that technology makes life better for anyone, regardless of socioeconomic status or…Jul 7, 2015Jul 7, 2015