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COVID-19 Resources for Assembly District 51 Residents: Northeast LA and East LA

Assembly District 51 is home to the communities of Northeast Los Angeles including Eagle Rock, Mount Washington, Highland Park, Hermon, Arroyo-Seco, Monterey Hills, Glassell Park, Cypress Park, Montecito Heights, Lincoln Heights, El Sereno, Rose Hills, University Hills, Elysian Valley, Chinatown, EchoPark, parts of Silverlake, Historic Filipinotown, City Terrace and incorporated East Los Angeles. Sign up for our AD51 E-Newsletter HERE.

*** Please note that this information is continuously changing as the City of Los Angeles, Los Angeles County, the State of California and the Federal Government enact new policies. This is current as of April 17, 2020**

Dear friends and neighbors,

As your State Assemblymember for the 51st Assembly District, the health and wellbeing of our community is of the most importance to me. That is why my team and I put together this list of resources, a one-stop shop of the most pressing issues related to COVID-19. It is extensive and has a lot of valuable information. During these pressing times, we have seen our community come together to help those in need, from the health heroes on the frontlines, to essential workers who risk their health everyday to ensure the public has the necessary items at home, to those following stay at home orders, flatting the curve, and to the many volunteers, we are in this together. Please call our office for any questions you may have at 213.483.5151 Monday-Friday 9am-5pm or email Assemblymember.Carrillo@asm.ca.gov

Thank you and God bless — Asm. Wendy Carrillo


These websites can provide the latest general information across different levels of government:


Testing Locations in #AD51

Your health and the health of your family is important. No one will be turned away due to legal status or lack of insurance. If you have symptoms, please make sure that you register to get tested through:

The County of Los Angeles (East LA)

https://lacovidprod.service-now.com/rrs

The City of Los Angeles

Kaiser Permanente Members

The following locations are located in Assembly District 51 or adjacent:

  • Frank Hotchkin Memorial Training Center, 1700 Stadium Way, LA, CA 90012 (adjacent Dodger Stadium Lot 13)
  • Lincoln Park Recreation Center, 3501 Valley Blvd. Los Angeles, CA 90031
  • East Los Angeles College: 1301 Avenida Cesar Chavez, Monterey Park, CA 91754

For an FAQ of COVID-19 Drive Up Testing Stations, click here.


Residential and Commercial Rents and Mortgages

If you are able to pay your rent, please pay your rent. Landlords are still responsible in paying their property taxes, mortgages and other property-related expenses. At this moment, there is no federal mortgage relief and our community cannot survive another foreclosure crisis. My office and several members of the state legislature, wrote a letter to our California Congressional representatives urging a federal mortgage relief program for residential and commercial properties that help small businesses in conjunction with a moratorium on rents for both residential and commercial properties. Mortgage relief is an ongoing challenge that demands Congressional action.

The State of California, through Governor Newsom’s executive order has issued a statewide rental eviction ban. On April 6, the Judicial Council adopted eleven Emergency Rules, two of which further protect tenants and property owners. HERE is a memo that clarifies:

The Judicial Council’s Emergency Rules differ from the Governor’s Executive Order in that the Emergency Rules:

  • Apply to residential and commercial evictions, not just residential.
  • Apply to all evictions, not just those based on non-payment of rent.
  • Automatically halt eviction proceedings at the beginning of the process, and omit complex procedures for tenants to provide information to landlords, the courts, and county sheriffs.
  • Are in effect until 90 days after Governor lifts the pandemic-related state of emergency or until the Judicial Council repeals them, instead of until May 31st

As of April 8, 2020, a tenant still needs to make arrangements with their landlord and arrange a payment plan for rent. It is recommended that you document your correspondence with your landlord.

If you live in the City of Los Angeles, Mayor Garcetti has issued the following executive orders and declared a “Local Emergency Ordinance”:

  • Temporarily enacted a Rent-Freeze on Rent-Controlled apartments. “Rent-Freeze” means that your rent cannot be increased during the COVID19 pandemic.This is not the same as “Rent-Forgiveness.” You must still pay your rent or make arrangements with your landlord. If you don’t live in a Rent-Controlled apartment, your rent may still be increased in accordance with the law. We suggest you speak with your landlord.
  • Temporarily prohibit a landlord/owner from evicting a residential renter or a commercial renter who has been impacted by COVID19. Read pages 4–6 of the ordinance for all the details click here.

If you need more clarity, we recommend you contact your Los Angeles City Council Member. For more information on City of Los Angeles COVID-19 tenant protections rights and a sample notice form that may be used, see link.

If you live within Unincorporated East Los Angeles, the Board of Supervisors have enacted an Executive Order directing County Departments to mitigate the impact of the COVID-19 emergency, including an executive order that places a moratorium on residential and commercial tenant evictions.

The moratorium is retroactive to March 4, 2020, the date of the County’s declaration of an emergency, and will continue through May 31, 2020. The moratorium is in line with Governor Gavin Newsom’s proclamation regarding local authority to impose such restrictions.

The Los Angeles County Board of Supervisors has also ordered a temporary rent freeze on rent stabilized units in the unincorporated areas of Los Angeles County in response to the COVID-19 health emergency.

The temporary rent freeze means that owners of multi-family housing properties built before February 1995 in unincorporated Los Angeles County may not increase the rental cost for their tenants until May 31, 2020, unless extended.

If you cannot pay your rent, you must notify your landlord within 7 days after your rent is due, unless extenuating circumstances exist, that you are unable to pay due to a loss of income related to COVID-19.

However, you must pay back any rent owed within 6 months after the temporary rent freeze ends.

For more information on tenants rights in the Unincorporated areas of Los Angeles County click HERE and HERE.

LA County Emergency Rent Assistance Program for COVID-19 Impacted Families:

Los Angeles County Board of Supervisors has approved a proposal by Supervisors Janice Hahn and Hilda Solis to create an Emergency Rent Assistance Program during the COVID-19 crisis. When created, the program could provide up to $1000 per month for three months to renters who have lost income due to the coronavirus pandemic.

This would be an aid to relieve renters who although benefit from a rent freeze, do not have rent forgiveness and have to pay back unpaid rent in the following 6 months once the freeze is lifted. For some people, this could mean no longer having a roof over their head.

The Los Angeles County Development Authority has 30 days to implement a plan for the Emergency Rent Assistance Program and report back to the Board of Supervisors. To learn more about this program, click HERE and HERE.

Mortgage relief for residential and commercial properties is an ongoing federal issue that the State of California, the County of Los Angeles or the City of Los Angeles have very little jurisdiction over. However, some actions have been taken:

Governor Newsom made a California partnership with Citigroup, JPMorgan Chase, U.S. Bank, Wells Fargo, and nearly 200 state-chartered banks, and credit unions to provide financial relief. If you bank with these institutions and are unable to make your payment, you must contact your bank and make arrangements on your mortgage.

If your mortgage servicer is not communicative or cooperative, you can file a complaint with the Department of Business Oversight (DBO) through the DBO Website or at (866) 275–2677 or (916) 327–7585.

If you don’t bank with these institutions, you need to call your bank or lender and make arrangements. We also encourage you to call your member of Congress and ask for a federal mortgage relief. Who is your member of Congress, you ask? Click HERE.

Those with federally backed mortgages who have been economically affected by COVID-19, can request an extension by contacting their mortgage servicer. For more information visit the Consumer Financial Protection Bureau website.

We encourage all landlords/owners to talk with their tenants about their situation and make a payment plan. It is important to note that no landlord is allowed to ask for stimulus checks or any governmental income that the tenant benefits from, to be given in exchange for a rent payment forgiveness.

Tenants are also not required to show proof of economic hardship such as bank statements or pay stubs to show they are unable to pay rent. However, they are encouraged to keep such records as a defense against a potential eviction in court in the future.

If you have a mortgage and rely on your tenants’ rent to pay it, we recommend you make arrangements with your lender as soon as possible as well as arrangements for your property taxes and any utilities.

For additional information on how to talk to your tenant, set up a payment plan and latest news for property owners, the Apartment Association of Greater Los Angeles has resources available. Click HERE.

The Apartment Association of Greater Los Angeles (AAGLA) has a resource list available and an FAQ that can better assist rental housing providers amid COVID-19.


Water and Power, Utilities & Trash Service

Governor Newsom signed an executive order that water service will not be shut off due to lack of payment. Residents / landlords need to call their water providers to make arrangements. Additionally, several utilities have made their low-income program available to anyone who has lost income due to COVID-19.

East Los Angeles:

California Water Service: 323.722.8601

EDISON: 800.655.4555 or visit their resource page for more information on payment assistance options.

City of Los Angeles:

Department of Water & Power: 800.342.5397 or visit their resource page to request a payment plan or make other arrangements.


Paying Your Income & Property Taxes

If you are able to pay your taxes, please do so.

If you are unable to pay your taxes, State and Federal tax return filings have been extended to July 15, 2020. Click HERE for more info.

Property taxes in the County of Los Angeles were still due on April 10, 2020. If you are unable to pay, as of April 11, per the office of the LA County Treasurer and Tax Collector, “people unable to pay on time for reasons related to COVID-19 may submit a request for penalty cancellation online.” Click HERE for more info.


Credit Card, Car Payments and Insurance

US Senator Kamala Harris has called for the suspension of credit card interest, fees, and penalties as priorities for the Senate’s third legislative package. As this is a federal matter, we encourage you to call her office and your member of Congress in support of this plan. In the meantime, please call your credit card company to make arrangements.

If you are unable to make your car note due to COVID-19 impact, please call your lender to make arrangements.

California Insurance Commissioner Ricardo Lara has ordered all California insurance companies to provide refunds to all Californian consumers and businesses impacted by COVID-19. Consumers and business owners must contact their insurance providers to process. More HERE.

Additionally, as of April 7, 2020, eleven insurance companies are providing relief to individuals that have been impacted by COVID-19. We encourage you to contact your various insurance providers to make the necessary arrangements.


Small Business Relief

We recommend visiting the California Chamber of Commerce and the Los Angeles Chamber of Commerce for additional resources.

The California Department of Treasury has put together a Small Business Resource List that includes resources from State and Local Agencies as well as nonprofits who are assisting small business:

** The U.S. Small Business Administration has set up various Coronavirus Relief Options for Small Business. These include:

  • Paycheck Protection Program — This loan program provides loan forgiveness for retaining employees by temporarily expanding the traditional SBA 7(a) loan program.
  • EIDL Loan Advance — This loan advance will provide up to $10,000 of economic relief to businesses that are currently experiencing temporary difficulties.
  • SBA Express Bridge Loans — Enable small businesses who currently have a business relationship with an SBA Express Lender to access up to $25,000 quickly.
  • SBA Debt Relief — The SBA is providing a financial reprieve to small businesses during the COVID-19 pandemic.

** The City of Los Angeles City Small Business Emergency Microloan Program, now provides financing needed to strengthen small business enterprises in this time of acute need that have been affected by the COVID-19 outbreak. Loan terms and rates apply.

** Through a $2.5 million investment from Verizon, LISC Americorps is offering grants to help small businesses fill urgent financial gaps until they can resume normal operations or until other more permanent financing becomes available. For more information click here.

** Through EDD, Employers can apply for the Unemployment Insurance (UI) Work Sharing Program if reduced production, services, or other conditions cause them to seek an alternative to layoffs. The Work Sharing Program helps employees whose hours and wages have been reduced to receive UI benefits, keep their current job, and avoid financial hardships.

** The Work Sharing Program helps employers minimize or eliminate the need for layoffs, keep trained employees and quickly prepare when business conditions improve, avoid the cost of recruiting, hiring, and training new employees. For more information on this program, please click here.

** Guidance through these tough times is always a breath of fresh air. The LA Small Business Development Center can help you plan for and respond to COVID-19. For more information click here.

** LA County has also developed the Business & Worker Disaster Help Center and is available to answer any and all questions you might have. To visit their webpage click here.

LADOT Food Pick Parking Zone Sign Application (LADOT will begin instituting temporary food pick-up parking zones near restaurants; new signs will be installed free of charge near food providers that apply and get approved for a sign. People can apply for a sign here.


Education K-12

The Los Angeles Unified School District is the largest school district in the State of California serving over 700,000 students, many of whom are on the free or reduced meal program. We know our students miss their teachers, friends and the safe setting of their classrooms. While schools are closed, meals for students as well as educational resources are available. If you need assistance related to COVID19 please call:

For families: 213.443.1300

For employees: 213.241.2700

** The Meals for Kids Mobile Application is statewide and will help you find locations serving student meals.

**FREE Grab and Go meals are available for LAUSD Students— In partnership with the RedCross, LAUSD will continue to provide meals to students despite current closures.

The Grab and Go Meal locations in Assembly District 51 are below and are open from 8am-11am daily. Students are provided two free meals. No one will be turned away.

  • Burbank Middle School: 6460 N. Figueroa St., Los Angeles 90042
  • Belvedere Middle School (replacing Mendez High School): 312 N. Record Ave., Los Angeles 90063
  • Sotomayor Arts/Sciences Magnet: 2050 N. San Fernando Road, Los Angeles 90065
  • Eagle Rock High School: 1750 Yosemite Drive, Los Angeles 90041
  • Garfield Senior High School: 5101 E. 6th St., Los Angeles 90022
  • Lincoln Senior High School: 3501 N. Broadway, Los Angeles 90031
  • Wilson Senior High School: 4500 Multnomah St., Los Angeles 90032
  • The Dream Center: 2301 Bellevue Ave., Los Angeles, CA 90026: Breakfast 7:30 a.m. to 9:30 a.m. / Lunch 11:30 a.m. to 1:30 p.m. / Diner 4:30 p.m. to 6:30 p.m.

If you are a LAUSD student, you and your family can submit a delivery request for Grab and Go meal deliveries through The Dream Center. If you’re unable to fill out online, you may call or text 213.340.5660.

The CA Department of Education has created a portal with available resources pertaining to all subject matters. Resources are free to both teachers and students.

LAUSD has a list of resources available for Student Health and Human Services, Free Educational Resources from PBS SoCal | KCET and KLCS-TV, Instructional Continuity, Instructional Continuity for Students with Disabilities, Information Technology Support and other resources. All free and open to the public.


Higher Education

All colleges and universities have suspended in-class instruction until further notice. Students are recommended to stay in touch with professors for online instruction and next steps. All graduations are postponed.

Per the U.S. Department of Education office of Federal Student Aid, student loan payment will automatically stop from March 13, 2020, through Sept. 30, 2020 and wont accumulate interest. Please note some loans owned by commercial lenders or by institutions are not eligible for this program, you are encouraged to contact your lender. For a complete list on eligibility, click HERE.

Under the CARES Act students who dropout of school due to COVID-19, will have a portion of their student loan(s) taken out for the semester cancelled. Additionally, students who received a Pell Grant or subsidized student loan will not have those types of financial aid counted towards their lifetime limits.

Admissions have temporarily suspended some of their requirements for admitted students to ensure that they are able to enroll as planned. They also expect to work with students to adjust financial aid packages if family financial circumstances have changed.

  • UC’s will waive all member cost-sharing for students, member cost sharing includes but is not limited to, copays, deductibles or coinsurance. Further, all medical expenses related to screening and testing for COVID-19 will be reduced to $0.

The CSU campuses will accept “Credit” or “Pass” to satisfy A-G requirements, however all other coursework must be graded with a C- or better, for both high school and transfer students.

CSULA has created a Student Emergency Grant, to be eligible students must be in good standing with respect to student conduct and be currently enrolled in a degree or credential program.

If a CSULA student does not have access to a computer at home they may contact (323) 343–3103 to check one out.

Both UC’s and CSU’s are providing prorated refunds for students who have moved out of dorms. For students who have nowhere else to go (e. g. former foster students, former homeless students, international students) have been allowed to remain in the dorms and have access to food. Additionally, the campus food pantries remain open and are adhering to the “social distancing” recommendations while providing these services.

The Los Angeles Community College District has announced all spring and summer courses will be taught remotely through the year. Further, the restriction on the number of courses/units students can take for “pass or no pass” has been removed. Students are encouraged to talk to their counselors when deciding their options and the impacts it may have on their academic stance.

If a student must withdraw from classes due to an epidemic or other circumstances, colleges may refund student and enrollment fees.

CCC’s have partnered with the Foundation for California Community Colleges to compile and locate services and resources for undocumented students.

Students who withdrew during the withdrawal period are entitled to, and should have received, a prorated reimbursement for tuition and fees. These policies vary from campus to campus, it is advised you contact your admission or financial offices. For more information and updates click here.

The Mission Asset Fund is raising additional funds to re-open applications to the CA College Student Grant. Eligible applicants will receive a $500 grant to help them manage during these unprecedented times.

* As a student how can I get access to the internet?*

  • AT&T — Offers open hot spots, unlimited data to existing customers, and $10/month plans for low income families.
  • California Connects — Students are eligible for this mobile hotspot service, which offers nationwide 4G LTE connectivity and allows users to connect up to 10 WiFi-enabled devices for up to 10 hours for $19.99 a month.
  • Charter/Spectrum — Offers free wifi for two months.
  • Comcast — Offers free wifi for two months to low income families and hot spots are free to the public during this time.
  • Sprint — Offers unlimited data to existing customers and will allow all handsets to enable hot-spots for 60 days at no extra cost.
  • T-Mobile — Offers unlimited data to existing customers and
  • Verizon — Does not have any special offers but is following the FCC agreement.

Economic Impact Payment (Stimulus Checks)

If you didn’t file a return, or have questions about payments, visit the Internal Revenue Service (IRS) Get My Payment website.

What you should know:

  • If the IRS has your direct deposit information, you do not need to do anything.
  • If your 2018 tax return showed an income of $75,000 or less if you filed as an individual or $150,000 or less if you filed jointly, you should see $1,200 per adult and $500 per child in your account.
  • Those payments are reduced until those who earned more than $99,000 if filing individually or $198,000 jointly no longer qualify.
  • If you’ve filed a 2019 return, that data will be used.

For more information on stimulus payments, please click here.

Additionally, California’s Employment Development Department (EDD) will be paying an additional $600 on top of the current weekly benefit amount. Click here for what you need to know.


Unemployment, EDD

The Employment Development Department (EDD) provides a variety of support services to those who have lost their jobs or have had their hours reduced due to the impacts of COVID-19 in California.

If your employer has reduced your hours or shut down operations due to COVID-19, you can file an Unemployment Insurance (UI) claim. UI provides partial wage replacement benefit payments to workers who lose their job or have their hours reduced, through no fault of their own. Requirements include that you are:

  • Totally or partially unemployed.
  • Unemployed through no fault of your own.
  • Physically able to work.
  • Available for work.
  • Ready and willing to accept work immediately.
  • Actively looking for work. (Unless you are only temporarily unemployed)

Another reason you might consider applying for UI and might be eligible to receive benefits would be if your child’s school is closed, and you have to miss work to be there for them. For more information, please click here.

If you are self-employed or an independent contractor, you may be eligible to apply for UI benefits if the below requirements are met —

  • Own your own business, be self-employed, or work as an independent contractor.
  • Have a minimum net profit of $4,600 annually.
  • Possess a valid active license, if required by your occupation.
  • Be able to perform all of your normal duties on a full-time basis at the time your application is submitted.
  • Derive the major portion of your income from your trade, business, or occupation.
  • Business cannot be seasonal.
  • Stay in the program for two complete calendar years unless you discontinue your business or move out of California.
  • For more information on eligibility, please click here.
  • For information on how to apply, click here.
  • If you have fallen ill from COVID-19 or are in quarantine due to exposure (certified by a medical professional), you can apply for Disability Insurance (DI).
  • DI provides short-term benefit payments to eligible workers who have a full or partial loss of wages due to a non-work-related illness, injury, or pregnancy. Benefit amounts are approximately 60–70 percent of wages (depending on income) and range from $50-$1,300 a week.
  • To see eligibility requirements and how to apply, click here.
  • If you’re unable to work because you are caring for an ill or quarantined family member with COVID-19 (certified by a medical professional), you can apply for Paid Family Leave (PFL).
  • PFL provides up to six weeks of benefit payments to eligible workers who have a full or partial loss of wages because they need time off work to care for a seriously ill family member or to bond with a new child. Benefit amounts are approximately 60–70 percent of wages (depending on income) and range from $50-$1,300 a week.
  • For eligibility requirements and how to apply, please click here

As part of the federal CARES Act, the new Pandemic Unemployment Assistance (PUA) program helps unemployed Californians who are business owners, self-employed, independent contractors, have limited work history, and others not usually eligible for regular state UI benefits who are out of business or services are significantly reduced as a direct result of the pandemic. The provisions of the program once operational include:

  • Up to 39 weeks of benefits starting with weeks of unemployment beginning February 2, 2020, through the week ending December 31, 2020, depending on when you became directly impacted by the pandemic.
  • May be eligible for an additional $600 in addition to PUA weekly benefit, as part of the separate CARES Act Pandemic Additional Compensation program. Only the weeks of a claim between March 29 and July 31 are eligible for the extra $600 payments.
  • The Labor Workforce Development Agency has announced a new system that will pay eligible PUA individuals within 24 to 48 hours of submitting their application is underway. Payments will not take 3 weeks unless claims do not include all the information requested and needed. EDD announced on April 17, it will begin accepting on-line applications for this program beginning on Tuesday, April 28.

The EDD is sorting through details from the U.S Department of Labor on issuing payments that the federal government will be funding. The department is working around the clock with state partners to build this new program as quickly as possible.

If you are a business owner, self-employed or a gig worker, click here for more information on Pandemic Unemployment Assistance (PUA) eligibility.


Job Opportunities

The City of Los Angeles has launched a portal that provides you with a list of job openings available in sectors providing essential services.

OnwardCA is a coalition of companies collaborating to help Californian workers displaced by COVID-19 find employment.

If you are a medical student or a retired medical professional, you may be eligible for a job opportunity with the California Health Corps. To see eligibility requirements and how to apply, click here.


Food Supply and Food Access

The Office of Los Angeles City Controller, Ron Galperine, has created a Food Access Map of LA where you can find operating food pantries, supermarkets and LAUSD Grab and Go centers. Click HERE for details.

For food assistance programs and to see food resources near you, visit the LA County Department of Public Health site.

Additionally, the Los Angeles County Federation of Labor in collaboration with their non-profit arm, Labor Community Services and in partnership with the Los Angeles Food Bank, is doing massive Food Drives at various locations. Check their website or Facebook for dates and times.

LA County has a new FREE 24/7 delivery service for older adults over 60 & individuals with disabilities so they can get the food, household items, & supplies they need — without having to leave their homes. Dependent adults (18–59) also qualify. Call 888–863–7411 to get started.


Resource Guide for Undocumented Immigrants

On April 15th, Governor Newsom announced $75 million in stateside Disaster Relief Assistance funding to provide financial support for immigrant workers affected by COVID-19 with Grant makers Concerned with Immigrants and Refugees (GCIR) committing to raising an additional $50 million.

These funds will support undocumented workers who are ineligible for unemployment insurance benefits and disaster relief, including the CARES Act, due to their immigration status. For more information on how you can apply, please click here.

For more information, please visit:

If you are a student, visit the Informed Immigrant resource page for updates on DACA.

Questions about Public Charge? Visit Public Charge Fact Sheet and Immigrant Guide on Public Benefits for more information.

If you are interested in supporting the Immigrant Fund to help our immigrant communities, please click here.


Additional Resources:

We know that things may get stressful under stay at home orders. We encourage you to take action if you are a victim of or witness to a crime including domestic violence. Please call 911 for any emergency.

East Los Angeles Sheriff: 323.264.4151 / 5019 E 3rd St, East Los Angeles, CA 90022

Northeast LA LAPD: 323.561.3211 / 3353 N San Fernando Rd, Los Angeles, CA 90065

Hollenbeck LAPD: 323.342.4100 / 2111 E 1st St, Los Angeles, CA 90033

The following numbers are provided by LA County’s Dept. of Public Social Services:

  • Domestic Violence Hotline: 800.978.3600
  • Child Abuse Hotline: 800.540.4000
  • Elder Abuse Hotline: 877.477.3648
  • Mental Health Hotline: 800.854.7771

Please call our office for any questions you may have at 213.483.5151 Monday-Friday 9am-5pm or email Assemblymember.Carrillo@asm.ca.gov

Sign up for our AD51 E-Newsletter HERE.

Assemblywoman Wendy Carrillo

Written by

Assemblywoman Carrillo represents East LA, Northeast LA, and the neighborhoods of El Sereno, Echo Park, Lincoln Heights, Chinatown and parts of Silver Lake.

Assemblywoman Wendy Carrillo

Written by

Assemblywoman Carrillo represents East LA, Northeast LA, and the neighborhoods of El Sereno, Echo Park, Lincoln Heights, Chinatown and parts of Silver Lake.

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