Top Reasons To Use Payment Processing IVR System for Healthcare Industry
Healthcare industry works for a good cause for healing the patients. To offer best services to the patients, hospitals has started adopting technological advancements. One of the departments in the healthcare industry is to decrease the overheads and increase the reimbursement. For the sake of overall HIS improvement and to deal with the PCI compliance at its best, the healthcare industry should use the automated tools for payment processing. There are many reasons which have created a strong need for an automated solution for payment processing. The Payment Processing IVR system is one of the best solutions one may use in the hospital for automated payment processing. The key reasons to use Payment processing IVR solution are listed below:
24*7 Service
It can be possible that people may approach you “After hours” or in the holiday to make payment. On a humorous note, when payment reminder call is given, the most known excuse is I had came to pay, but the clinic was closed. Sometimes it is not an excuse and the fact, as many people might not get time to come down to pay their medical bills due to an office or some other liabilities. This situation can be avoided using a payment processing IVR system by asteriskservice.com. This IVR solution can work 365*24*7 for you, and can process the bills. So you can give the flexibility to your patients to pay bills any time they want to!
Better Utilization of Available Resources
If your staff is busy collecting the bills from the patients then, you are wasting their potential. By automating the payment and invoicing using the payment processing IVR solution, you can utilize your staff with other important tasks. Also, a lot of time can be saved as the payment processing IVR is an automated tool which is far quicker than the manual resources. And as per the famous quote, time saved is money saved!
PCI Compliance And Security
Each hospital has to deal with the PCI compliance. The payment processing IVR system will secure the card data and other related sensitive information of the patient. This will offer a more secured way of payment processing to the patients. At the same time, reduction in the security threats will reduce the scope and expense of PCI assessment. In fact, you may also integrate the payment processing IVR solution in a way that even if a caller calls in and getting attended by your manual staff, when the payment processing needs to be handled, the call should be transferred to the payment processing IVR to offer the highest level of security.
Serve Non Tech Savvy Payers, too
There are still a few people who are not so tech savvy to perform online transaction. In fact, a few still lives in snail mail process. The payment processing IVR system can cater those payers as well. The IVR system is simply calling on a number and following the interactive voice prompts. It doesn’t require any specific device, data or skills.
We have an advanced payment processing IVR system. To get more details of our Payment Processing IVR system. Email on sales@ecosmob.com.
