Pardot Usability Study

Austin Guevara
Nov 15, 2018 · 7 min read
Image courtesy of Salesforce

The Problem

Fig. 1: Pardot app nested in lightning interface on large monitor

Who does this impact?

Evaluation Method



Consistency and standards

Match between system and the real world

Visibility of system status


Image courtesy of Salesforce

Update (November 2018)


Austin Guevara

Written by

Product Designer @ Salesforce. I dabble in email and front-end development. 👨🏻‍💻

Welcome to a place where words matter. On Medium, smart voices and original ideas take center stage - with no ads in sight. Watch
Follow all the topics you care about, and we’ll deliver the best stories for you to your homepage and inbox. Explore
Get unlimited access to the best stories on Medium — and support writers while you’re at it. Just $5/month. Upgrade