What is UX Design and Why Does Your Website Need It?

AVENA
5 min readAug 31, 2023

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The term “UX design” might sound like a trendy buzzword often heard in startup gatherings or webinars. However, let’s delve into what it truly entails.

In simple terms, UX stands for “user experience,” which refers to how a person perceives a website while using it. The quality of a website’s user interface goes beyond mere navigation ease, color schemes, or visual style; it’s about delivering value through content. A UX designer’s role involves shaping the interface based on user behavior analysis and experiences, considering even minute details like form convenience and intuitive layout. Moreover, achieving a balance between UX design and revenue generation is crucial; it entails strategically designing the website to enhance monetization. This intricate process centers on users — understanding their values, needs, and expectations.

In the broader context, the digital landscape is witnessing a push for simplicity as development and visual design tools become more user-friendly. While even non-technical individuals can create basic landing pages, crafting a competitive online resource demands the implementation of user experience optimization. Design significantly influences customer engagement, with 94% of initial website impressions relying on visuals. Equally, about 75% of a website’s credibility hinges on its design.

Modern internet users seek lightweight, concise, and task-oriented experiences. UX entails optimizing website or app performance, creating visually appealing and intuitive interfaces, and employing UX design strategies to ensure smooth, efficient, and user-friendly interactions. The ultimate objective is to enhance user experience by empathizing with users and offering tailored solutions that meet their demands — all while aligning with business objectives and company goals.

The Essence of User Experience Optimization

The concept of user experience optimization emerged fairly recently, credited to Professor and researcher Donald Norman in the 1990s. By enhancing user experience, you provide positive emotions to visitors, leading to increased returns to the site, improved conversions, and a higher user base. Today, design involves more than just aesthetics; it’s about understanding user behavior.

For instance, a skilled UX designer working on a website banner doesn’t just focus on aesthetics like the “prettiness” of a particular shade of green. Instead, they consider how the banner contributes to the overall perception. Their goal is to make the banner visually appealing and attention-grabbing. This sets apart product design, which prioritizes business objectives, from UX design, which revolves around user demands.

Let’s explore a few standout examples of UX design:

Google: When users interact with Google Sheets, they are prompted with questions to understand their reasons for using the product. This approach helps Google grasp user needs and expectations. By considering speed and effectiveness, Google gains insights into user expectations.

GmodStore and Trello: These companies share their development plans with users to gather feedback. Users can vote for features they prefer, fostering engagement, feedback, trust, and loyalty.

Asos: This online store’s design is lauded as a successful UX example due to its intuitive interface. It features clear images, understandable descriptions, and prominent Call-to-Action buttons that facilitate navigation.

Key responsibilities of UX design services encompass:

Defining project goals.

Developing user-centered products.

Analyzing results, including usability testing and goal achievement.

A well-executed UX design ensures seamless navigation, making tasks effortless for users. In contrast, poor user experience optimization can lead to a confusing interaction resembling a labyrinth.

Key Responsibilities of a UX Designer

Understanding the primary tasks of UX designers is vital when advertising UX design jobs:

Structuring UX Design Services: A comprehensive analysis of user data, competitors, client objectives, and existing cases lays the foundation for structuring UX design services.

Communication Tools Development: Depending on project requirements, a UX designer employs various tools:

  • Wireframes: Monochrome blueprints showcasing content structure and basic visualization.
  • Prototypes: Simulate user-interface interaction for usability tests before development.
  • Mockups: Graphic representations of design elements, aiding visualization and issue identification.

UX design tools are essential and constantly evolving to meet customer demands and streamline the development process. Several notable tools include Sketch, Axure, Mockplus, Adobe XD, Marvel, and Appsee, each offering unique features to enhance UX design workflow.

Core UX Design Principles

Improving user experience relies on adhering to established UX design principles:

Visual Hierarchy: Guide users through key information, ensuring benefits, usability, and desirability stand out. Effective visual hierarchy leads users to their next actions intuitively.

Intuitive Navigation: Create clear, intuitive navigation without confusing elements. Consistent navigation aids users in understanding their location on the website.

Context Consideration: Design for various devices to ensure optimal performance across smartphones, computers, and other contexts.

User Empowerment: Offer users control over additional functions and customization, enhancing their experience.

Usability: Prioritize practicality and intuitive usage, allowing users to multitask with ease.

Adaptivity: Optimize websites for smartphones, accommodating the growing mobile user base.

Consistency: Maintain consistent elements like colors, fonts, and design tone to ensure a seamless experience throughout the website.

Simplicity: While uniqueness is valuable, avoid complexity. Make the product simple enough for users to navigate without confusion.

Enhancing user experience, while seemingly an added investment, is cost-effective in the long run. Incorporating UX research and testing early in the development process saves resources by identifying issues early. UX optimization can uncover critical aspects requiring updates, and seemingly minor redesigns can yield substantial benefits. An attractive design distinguishes your product, attracting and retaining users. For assistance in hiring a UX designer, consider reaching out to Avena, where professionals can guide you through the hiring process.

Enhance User Experience for Cost-Efficiency

If you’re aiming to cut costs without compromising quality, considering how to hire a UX designer is a wise approach. While incorporating UX research and testing might appear to extend project timelines and budgets, these actions actually save resources. Addressing issues during the design phase is more economical than rectifying problems during development or post-launch.

UX can identify significant issues and areas requiring updates. Implementing UX testing provides user experience metrics that justify the cost of implementing changes. Often, a seemingly simple redesign can yield substantial benefits.

UX design is intricate but indispensable for achieving product success, targeting the right audience, and providing an exceptional customer journey. A well-designed product sets you apart and fosters user loyalty. If you’re unsure about hiring a UX designer, consider consulting Avena’s experts for guidance.

Feel free to reach out to schedule a consultation and discuss the process further.

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