Tom ConnellGood News Day — March 20ishWe need a bit of good news at a time like this.Mar 20, 2020Mar 20, 2020
Tom ConnellDo you know about COVID-19?If the title of this post is foreign to you then you must be one of the few who don’t have social media, don’t watch the news, don’t…Mar 10, 2020Mar 10, 2020
Tom Connell“This might be a dumb question…”If you’ve ever worked in Retail or any kind of service role, you’ve probably been engaged to solve a problem prefaced with the statement…Sep 26, 2019Sep 26, 2019
Tom Connell“Hustle” is Bullsh*tI play golf every Friday morning with my Dad, it’s sometimes a fantastic way to start my Friday, other times — not so much. When it’s good…Jul 27, 2019Jul 27, 2019
Tom ConnellCustomer Experience?Poor customer service really grinds my gears. I think I just really struggle to understand how it happens.Jul 23, 2019Jul 23, 2019
Tom ConnellThe Gratitude Journals: Day 2I don’t have a whole lot to report today except for a great conversation I was able to have with a leader in our business.Jun 10, 2019Jun 10, 2019
Tom ConnellThe Gratitude Journals: Day 1As you may or may not know, if you’ve read any of my previous posts, I have recently been made redundant.Jun 10, 2019Jun 10, 2019
Tom ConnellRedundancy Isn’t a Life SentenceSo, something interesting happened to me today — I was made redundant.Jun 3, 2019Jun 3, 2019
