Retention Hero: Habit forming with conversation design
Matty Mariansky

Matty Mariansky I absolutely love, love, LOVE the way you guys have thought through your retention issues. While I’m a die hard fan of Nir Eyal and his work, I’ve never come across it being applied to a chat-bot context. Terribly interesting! 😀 Maybe I missed it but when you say 60% retention, which cohort are you referring to? 30D? 90D?

P.S. Almost tempted to get my Slack game on to try out meekan…