En route to becoming a software engineer, I co-founded a startup. While my aim was to contribute to the startup as a programmer, I quickly found myself excelling in a role detrimental to the company’s success: Customer Service

After ten years of building and directing the Technical Support department, loving my team and customers, I craved the ability to directly influence and explore solutions to the problems I was managing alongside our customers. Therein came UX.

I quickly discovered that my time in customer service was powerful and invaluable and the lessons I took away remain forever woven in my…

Aya The Tiger

Product Designer • Entrepreneur • Hype-woman • http://ayathetiger.com

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store