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How to handle a rude question during an important meeting.

You are speaking at an important meeting — a Board meeting or a large gathering. You are asked a very rude question. How do you keep your cool and win the audience over to your point of view — all without being rude back to the questioner? Steve Jobs did exactly that in 1997.

Read the above article. The author of the article analyses Jobs’ response to a rude question during an important meeting. There is a clip with the article. The clip shows Jobs responding to the rude question. Watch his body language. Note his choice of words. Note the pauses. It is a Steve Jobs Master Class.

A great article. Very useful We can all learn from it.

Many thanks to the author

John Bartels

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