Privacy Policy

6 min readJul 30, 2021

Last revision: 30th July 2021

Introduction

Haxier Technology Enterprise (hereinafter, “Haxier”, “we”, “us”, or “our”) (Company № 002907121-H) values privacy and we are committed to protecting all Personal Information (as defined below) kept by us, in accordance with the relevant laws (including the Personal Data Protection Act, 2010), this Privacy Policy and our Terms and Conditions. For the avoidance of doubt, unless the context requires otherwise, the words used in this Privacy Policy shall have the same meanings stipulated in the Terms and Conditions.

This Privacy Policy describes our practices regarding the Personal Information we collect through your download and use of the Bantu App smartphone and mobile device application (the “App”) and all content, services and functionality available at or through the App (the “Services”).

This Privacy Policy explains:

The type of Personal Information we collect;
How we use your Personal Information; and
The choices we offer, including how to access and update your Personal Information.

In the event of any conflict between the English and other language versions available, the English version shall prevail.

By using our Services, you agree to the terms of this Privacy Policy and you will be deemed to have consented to the collection, use and disclosure of your Personal Information in accordance with this Privacy Policy.

What data do we collect?

Personal Information from you, such as your first and last name, profile picture, photos or avatar, precise location-based information, e-mail address, phone numbers, device ID numbers, and passwords when you create an account for our Services (“Bantu Account”), and any other information you directly give us through the Services (including, but not limited to messages that you send through the Services).
Information about your interactions with the Services including, your engagement with particular donor/beneficiary (recipient).
Information you disclose through your interactions with the donors/beneficiaries.
Information such as files and messages that you store using your Bantu Account.
Information from written communications when you provide us feedback or contact us e.g. your name and e-mail address, as well as any other content included in the e-mail, in order to send you a reply.

How do we use your data

(a) For general use or collected by technology. In addition to the purposes stated above, we may use your Personal Information either to respond to requests that you make, or to aid us in serving you better, whether or not through technological means, for one or more of the following purposes:

to provide the Services;
to facilitate the creation of and secure your Bantu Account on our network;
to identify you as a user in our system;
to provide improved administration of our Services;
to notify visitors about updates to our Services;
to improve and customize the quality of experience when you interact with our Services;
to send you a welcome e-mail and to verify ownership of the e-mail address provided when your Bantu Account was created;
to send you administrative e-mail notifications, such as security or support and maintenance advisories;
to send marketing materials related to our Services;
to improve and customize the quality of experience when you interact with the App, and the Services;
for such other purposes as may be directed or consented to by you; and
for all other purposes in relation to or incidental to the above.

Disclosure of your personal information

Subject to any laws (including regulations, guidelines and/or obligations) applicable to us, we may disclose your Personal Information as described below and elsewhere in this Privacy Policy:

(a) Other Disclosures. Regardless of any choices you make regarding your Personal Information, we may disclose Personal Information if we believe in good faith that such disclosure is necessary (a) in connection with any legal investigation; (b) to comply with relevant laws or to respond to subpoenas or warrants served on us; © to protect or defend our rights or property or users of the Services; and/or (d) to investigate or assist us in preventing any violation or potential violation of the laws, this Privacy Policy, or the Terms and Conditions.

Retention and Security of Customer’s Personal Information

We place great importance on ensuring the security of your Personal Information and will regularly review and implement up-to-date technical and organisational security measures to safeguard the confidentiality and security of all your Personal Information. Your Personal Information will also be retained in compliance with this Privacy Policy and/or the terms and conditions of your agreements for the duration of your relationship with us, for such period as may be necessary to protect our interests as may be deemed necessary, where otherwise required by the law or relevant regulation.

We also require you to enter a password that you should not disclose to anyone, to access your Bantu Account information and will require you to enter that same password again in order to access any sensitive information.

Disclaimer: No method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, while we use reasonable efforts to protect your Personal Information, we cannot guarantee its absolute security.

Your Rights to Access and Correct Your Personal Information

(a) Choices. We offer you choices regarding the collection, use, and sharing of your Personal Information. Nevertheless, should you decline to provide any Personal Information that is essential to us to enable us to process your application/request (for example for the registration), we may not be able to process your application/request or provide you with this Service.

You may not opt-out of communication related to the terms and conditions of the Services, including any updates to our Terms and Conditions or Privacy Policy unless you deactivate the use of the Services.

(b) Changes to Personal Information. You may have access to or change your Personal Information in our possession or control through your profile within your Bantu Account. Any request of access to correct Personal Information may be subjected to a fee and also to the provisions of the applicable laws. We reserve the right to decline requests that jeopardize the security and privacy of the personal information of others as well as requests that are impractical or not made in good faith. Additionally, it is important to note that system-recorded Personal Information is not editable. When we delete any information, it will be deleted from the active database, but may remain in our archives. To the extent permitted by law, we may also retain your information for fraud prevention or similar purposes required by laws.

What If Personal Information Provided By You Is Incomplete?

Where indicated (for example, during first-time sign-in for a Bantu Account), it is obligatory to provide your Personal Information to us in order to enable us to process your application for a Bantu Account, or for us to provide you with our Services. Should you decline to provide such obligatory Personal Information, we may not be able to process your application and/or provide you with our Services.

Disclaimer

The accuracy and completeness of your personal data depends on the information you provide. We assume that the information you have provided is accurate, up to date and complete unless you inform us otherwise.

Revisions to Privacy Policy

We may review and update this Privacy Policy from time to time to reflect changes in the laws, in our business practices, procedures and structure, and the community’s changing privacy expectations. The latest version of the Privacy Policy will be made available on the App.

Where we consider, at our sole discretion, that the revisions made on the Privacy Policy are substantive, notice of such revisions will be provided on the App or by such other means of communication deemed suitable by us, for example, by sending you an e-mail to the last e-mail address you provided to us. Please note that at all times you are responsible for updating your Personal Information and to provide us with your most current e-mail address. In the event that the last e-mail address that you have provided us is not valid, or for any reason is not capable of delivering to you the notice described above, our dispatch of the e-mail containing such notice will nonetheless constitute effective notice of the changes described in the notice.

If you do not agree to the changes in our use of your Personal Information, you must notify us immediately and deactivate your Bantu Account with us. Continued use of our Services, following notice of such changes shall indicate your acknowledgement of such changes and agreement to be bound by the terms and conditions of such changes.

Should you have any query in relation to this Privacy Policy or how we handle your Personal Information, kindly contact support@bantu.haxier.com.