Our San Francisco office has very clean white walls. One day I asked why no one dared to paint them. We never told people they couldn’t. Everyone just assumed they weren’t supposed to mess with the white walls. It was at this moment that I realized that I needed to give permission to everyone to change things, whether it be the white walls, the product, or something else.

Now when I meet with new hires, here is what I say:

“Everything around you was designed by people no more experienced than you. Only four and a half years ago, we…

Brian Chesky

Co-founder, CEO of Airbnb

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store