
My name is Brendan Darby, I’m the Head of Sales and Customer Support at Crew, and I’m excited to share that I’m looking for an outstanding Sales Development Representative (SDR) to join our fast-growing team.
Let me start with some context on how we got here. I started at Crew in April of 2016, as the first customer-facing hire. Before that, our CEO Danny Leffel handled literally every support message and phone call in addition to the numerous hats he was already wearing as a startup CEO. Since I’ve come on board, we’ve expanded the team to two Account Executives and a Customer Success Rep. We’ve signed up some customers we’re really proud of, and now it’s time to invest in the sales team further by bringing in an SDR. The SDR will help keep our AEs’ pipelines full and enable them to focus on what they do best; showing our customers the value of Crew and winning their business.
One of the many things that gets me excited about coming into work every day is the massive opportunity we have; according to Forbes, “Crew [has] a serious shot at becoming a mainstay in a category of workplaces that employ around 70% of U.S. workers.” Needless to say, the sales team is a major driver of Crew adoption in those workplaces. To become the mainstay Forbes describes, we’ll need to increase our sales headcount quite a bit over the coming quarters and years. This means that an SDR who can knock this role out of the park will have the opportunity to grow their career as the company grows.
In addition to fulfilling the expectations of the SDR position (read the full job posting here), it’s also important to me to hire someone that lives by our company values:
Empathy: Sales is all about understanding the perspective of the customer; I’ve never worked with a successful salesperson that lacked empathy.
Scientific Approach: Think creatively about solving problems, keeping our processes efficient, finding scrappy ways to win, and being helpful to our prospects and customers. Experiment to discover what works and what doesn’t, then make a rapid decision based on your findings.
Pride of Craftsman/Craftswomanship: As an early member of the team, you will have an opportunity to create training material, document best practices, and have input on processes that will lay a foundation for how our sales team scales. Create work that you’re proud of that will last for years to come.
A Touch Over The Speed Limit: Move fast, but not so fast you’re out of control.
This role reports directly to me, so if you’re curious to know what I’m like as a manager, here’s an interview I did with Building the Sales Machine. You can also read Danny’s full blog post on our company’s cultural values here.
Sound good? Apply through our site so we can talk!
Best,
Brendan Darby