One Weave, One Team (Photo by Perry Grone on Unsplash)

What in the World is Happening?

About a month or so ago I was brainstorming ideas on what my next workplace related article would be. After much contemplation, I decided to write a series of posts about empathy in the workplace. My idea was: I would shadow different co-workers at Weave for a day. I would listen to their phone calls, watch them respond to emails, listen in on their meetings (where I was allowed), etc. I wanted to understand what a day in the life was like for this particular person. What were their struggles, what they loved about their job, what they hated, etc…


Photo by CoWomen on Unsplash

Introduction

My 18 year career spans over three main industries: education, finance and tech. While I enjoyed at least some aspects of all of the industries that I have worked in, tech by far has been my favorite. My experience so far has been with the company that I currently work for, Weave Communications. When I started at Weave over four years ago, we were a 60-something staff who had just had received our first round of funding from Y-Combinator. Things were young, scrappy, interesting and so very fun. …


I am a program manager here at Weave Communications. One large part of my job here at is running beta testing for new software integrations. We integrate with third party practice management software. This allows our customers to engage with their customers, send updates, schedule appointments and answer questions more easily and quickly.

After doing this for four years, I have improved our beta testing process by leaps and bounds, but not without making a lot of mistakes firsts. …


As a somewhat seasoned female in my career, I have had the privilege to work at several different companies. Companies have different policies for their employees. Some of the policies protect the company, some protect the employees, some protect their investors, some protect their stock holders, and the list goes on. When I made a career change, I paid special attention how policies at the companies I was looking into helped their employees, and which policies were ultimately the benefit to the company (and is it possible for these two to merge into one?). In August 2016 I was hired…


Photo by rawpixel on Unsplash

I have been at my current company for over three years now. When I first started, my number one goal was to gain the trust of my co-workers. Now this was not an easy task. It can be intimidating starting a new job and learning the culture of a new team, and a new company. You want to make a good impression and show them how you can create value on your team. But these things also take time. Below are some of the steps that I have used when I started, and continue to use with my team to…


Photo by Max Nelson on Unsplash

I have worked in many jobs and industries over the years and all of them have involved some kind of software or online product for users. I have used and observed many different testing ways and methods over the years. Below are many of the tools that I have used and lessons I have learned over the years about testing, and lack of testing.

Why are you testing?

This is an important question to ask yourself. What do you need to test? What happens if you don’t test? Having the correct understanding and motivation for testing I believe is crucial. Having bugs in your…


Photo by David Kovalenko on Unsplash

We have all been there. Our blood, sweat and tears working on a product. Months of research. Weeks and months of development time. Months of beta testing. Everything is going great! You think you have dotted all of your i’s and crossed all of your t’s. You have followed your product plan process laid out by your company. It comes time to release your product. You work with marketing to come up with promotional materials. You have training videos and documents all ready to go. Your product is launched! Things seem to be going great! You are gathering data and…


Photo by Robert Bye on Unsplash

Your backlog of features is huge, and only growing. Every team and division head is coming at you wanting to know when this feature or that feature is going to be on the roadmap. That this client must have this, or they will cancel. The CEO’s vision is ever changing. Development really wants to explore this aspect of your product. Your customer calls and surveys show a growing demand in certain areas. The list of wants and needs really is never ending. So how do you decide what you will build and when you will build it?

I have worked…

Becca Stevens DeVito

Product Manager at Weave Communications

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store