This is part five of an eight-part design for communication series. This series is adapted from a master’s paper on the intersection of design and technology-mediated communication. Originally posted on Artio Designs.

Listen to User Feedback to Guide New Features

When developing new technologies we need to balance new capabilities with user feedback. Features of technology determine the expressive capabilities and their utility in interpersonal interactions as well as other domains. However, “the nature of media and their potentials are [also] socially constructed, and the richness and utility of a medium are affected by interaction with other individuals in one’s social network.” (Walther) In other words, these capabilities…

his is part four of an eight-part design for communication series. This series is adapted from a master’s paper on the intersection of design and technology-mediated communication. Originally posted on Artio Designs.

Designing for Psychological Closeness: Face-to-Face Communications a World Apart

Today we can develop and maintain relationships with friends and family even if they are on the other side of the world. Another TMC term, electronic propinquity, states the ability of a platform to convey multiple cue systems (verbal and non-verbal), provide more immediate feedback and be less complex increases how close we feel when communicating with someone via technology. The same “physical closeness or proximity generally associated…

This is part three of an eight-part design for communication series. This series is adapted from a master’s paper on the intersection of design and technology-mediated communication. Originally posted on Artio Designs.

So how do we design for better communication? Let’s start with trust.

“Trust gives group members the confidence to take risks and act without concern that other group members will take advantage of them.” (Wilson, 2006) Airbnb has taken this to heart with a concept requires strangers to trust other strangers to stay in their homes, and vice versa. To achieve such a lofty goal, Airbnb employed the power of design to tackle one of our innate biases.

But, before…

This is part two of an eight-part design for communication series. This series is adapted from a master’s paper on the intersection of design and technology-mediated communication.

Before getting into the details of how better user experience design helps people connect, it’s important to understand that design is an act of communication. This quote author Everett McKay sums this statement up well, “a user interface (UI) is essentially a conversation between users and a product to perform tasks that achieve a users’ goal.” As designers, we are creating that conversation between users and technology. And to create better channels and…

This is part one of an eight part design for communication series. This series is adapted from a master’s paper on the intersection of design and technology-mediated communication.

How do we design virtual experiences that help people feel close and connect on a deeper level?

That’s a question that has riddled designers across the board. But what does that mean? Let’s start with technology-mediated communication (TMC). TMC involves the wide range of technologies that aid both human communication and the sharing of information through computer networks. So, where does design come in? User experience (UX) design is the “process of enhancing user satisfaction … by improving the usability, accessibility, and pleasure provided in the interaction with the…

A few weeks ago I found myself graduated from college and asking myself a question that author Alex Banayan and so many others know all too well: “What do I want to do with my life?” That question led Banayan on a seven-year journey to uncover how some of the world’s most successful people launched their careers, and me to pre-order his book The Third Door.

When the book arrived on my doorstep I didn’t hesitate to dive right in. And I wasn’t disappointed. I’d come across the book while scrolling through my Instagram one night. Apparently, unknowingly to me…

“There will be one billion digital nomads by 2035.”

Actually, one billion one. Counting me. I’m about to embark on the journey of a lifetime. 4 months. 4 countries. But versus your typical traveler, I’m not going just for fun or to experience the world. I’ll be traveling with a group of smart-minded freelancers, entrepreneurs, and other digital nomads to travel while working remotely. Did you know that “four in five employees find they’re more productive when working remotely?”

dig•i•tal no•mad
/’dijidl ‘no,mad/

noun

Digital nomads are people who are location independent and use technology to work and conduct their lifestyle in a nomadic manner.

A few months ago…

“Good design is good business.” — Thomas Watson Jr., 2nd President of IBM

Historically, companies that put an emphasis on design out perform those that don’t. In fact, design-driven companies have outperformed the S&P Index by 219 percent over 10 years, and companies with a focus on design enjoy 1.5x greater market share. Visual information is easier for your audience to consume. It communicates the point quicker, generates word-of-mouth, and increases favorable opinions of your brand.

But what is good design?

Steve Jobs once said, “Design is not just what it looks like and feels like. Design is how it works.” Most people believe that…

Disney Springs Parking Garage (Photo from WDWMagic.com)

My mom was pregnant with me the first time I went to Disney so you could say I’m a born Disney-fanatic. Over my twenty years of life, I’ve watched Disney World undergo many transformations. The most recent changes, some of the biggest yet.

Disney is known for their impeccable service. Always working to make every experience better for each and every guest. Down to even the smallest details most people probably overlook. And the recent renovations exceed expectations, you need to see it in person to get full effect.

Ready for my favorite part? The new parking garages. Yes you…

Cycle the Erie Canal Finish Line in Albany, NY

400. That’s how many miles I cycled last week. My mom and I biked across New York State with the annual Cycle the Erie Canal Tour. Buffalo to Albany. 400-miles. In eight days.

It was grueling, long and painful. But, we did it! There were plenty of times I wanted to quit and just stop pedaling. My legs ached. My wrists hurt. I was exhausted physically. We kept going.

And not to mention the mental challenge of being in the middle of nowhere with just your bike, riding for hours. How do you keep your mind occupied for that long?

Becca Searns

Experience Designer. MBA. Traveler. Cycled Across NYS. Rafted Colorado River. Believer that design can change the world. Pioneer. #LiveByCreativity

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