Apr 20, 2015The Palm Beach Petri DishThe Honor announcement ironically coincided with my trip to Grandparent Land (Passover). Which got me thinking: why is Palm Beach County not one of the top launch zones for the on-demand economy? Yes, having grandchildren doesn’t make geriatrics your smartphone poster children. …3 min read3 min read
Apr 12, 2015Twitter has Revolutionized Customer ServiceComcast customer service sucks. Case and point. So, dare I be a contrarian when I say that Comcast’s Twitter customer service rocks. @ComcastCares cares. They reply quickly, they check in, they have great attitudes, and, best part: you don’t need to press 0 to “SPEAK TO AN AGENT.” After I…2 min read2 min read
Apr 6, 2015Can ad networks solve the app discovery problem?I downloaded 6 apps in 12 minutes on Facebook the other night. I wasn’t on an app hunt, I was just scrolling through my News Feed. The action of downloading an app from an ad was as simple as liking a post. …2 min read2 min read
