Canceling Your Adobe Animate Subscription

Canceling Your Adobe Animate Subscription

Canceling your Adobe Animate subscription is a straightforward process that can be completed entirely online. Here’s a step-by-step guide on how to cancel your subscription:

1. Access Your Adobe Account: Visit the Adobe Account Management page (https://helpx.adobe.com/manage-account/using/cancel-subscription.html) and sign in using your Adobe ID.
2. Choose Your Subscription: Click on the “Manage Plan” option under the “Your Plans” section. This will display a list of all your active Adobe subscriptions, including the one for Adobe Animate.
3. Select Your Animate Subscription: Locate the subscription for Adobe Animate and click on the “Cancel your plan” button next to it.
4. Confirm Cancellation: A pop-up window will appear, confirming the cancellation and providing information about your remaining subscription period. Click on the “Continue to cancel” button.
5. Reason for Cancellation: A brief survey will ask you to provide a reason for canceling your subscription. This feedback helps Adobe improve its services. Select the most appropriate reason and click on the “Continue” button.
6. Review Cancellation Details: Review the cancellation details, including the effective date of your cancellation. If everything is correct, click on the “Confirm cancellation” button.
7. Cancellation Confirmation: A confirmation message will appear, stating that your subscription has been canceled. You will also receive an email with the same confirmation.

Important Notes:

• You can cancel your subscription at any time, and your subscription will continue until the end of the current billing cycle.
• If you cancel your subscription within 14 days of signing up, you will be eligible for a full refund.
• If you cancel your subscription after 14 days, you will be charged a prorated fee for the remaining month.

By following these steps, you can easily cancel your Adobe Animate subscription and avoid any additional charges.