1 min readApr 8, 2016
Good analysis of the 4 waves from FB, Jeremy, but do large businesses really want bots for FB Messenger? I posit that many don’t because it would lock them into a platform they have no control over and they worry about FB someday levying an Apple App Store-like 30% tax on their commerce revenue. Time will tell but I’m not hearing a huge chorus of support for this from big businesses. Are you hearing otherwise?