“The Silent Epidemic: Employee Burnout in 2023”

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Keywords: Burnout, Employee Burnout, Modern Workplace, Business Impact

By Benjamin Goss, MBA

1. The Alarming Rise of Burnout:

In 2023, the business world was confronted with a silent epidemic that very few were in fact prepared for. A staggering 62% of employees reported feeling the weight of burnout. To visualize this, think of a bustling office space or a large conference room. In such a setting, more than half the room would be grappling with feelings of exhaustion, disillusionment, and overwhelming stress. This isn’t just a minor concern; it’s a massive significant increase from the numbers we saw just prior to the COVID-19 pandemic and the extensive isolation that brought. The rapid rise in Burnout as a major factor in the workplace begs the question: What has changed so dramatically in our work environment to cause such a spike?

All of the the data paints a very disturbing picture. With the evolution of the modern workplace, many employees believe that they are now expected to be “always on,” literally 24/7. This is bleeding into longer hours and blurred boundaries between personal and professional lives. While technology has exploded and made our world more connected, this constant state of being connected to work, perhaps beneficial in some aspects, has significant downsides. A survey from earlier this year indicated that 74% of employees felt they were working more hours than they did before the pandemic. This constant professional engagement, coupled with the pressure to perform, has created an absolute perfect storm for burnout.

Burnout has been studied by extensively in the past few years. As a result, the statistics and their interpretations for “Burnout” come from a variety of workforce surveys and research studies providing a broad basis with large sample sizes in extensive study making the results quite reliable.

These studies show that problems with Burnout cross cultural boundaries and literal boundaries all over the world. Conclusions are that effects include that on a personal level, burnout can lead to severe health issues mentally and physically, and that from a business perspective, the costs organizationally are equally if not more disastrous.

Burnt-out employees are less productive, less engaged, and more likely to leave their jobs. This in turn leads to increased turnover rates and higher recruitment costs. The ripple effects of this epidemic touch every facet of an organization, from bottom line to top line and everything in between. Even its company culture. As we push deeper into the causes and consequences of burnout, it’s critical to remember that behind every statistic are real, human stories, tales of people trying to balance the demands of their job with their desire for family and their good health.

2. The Ever-Changing Modern Workplace:

The concept of a “workplace” has undergone a dramatic transformation in recent years. Gone are the days when the word conjured images of tall office buildings, cubicles, and water cooler chats. Today, thanks to technological advancements, a workplace can be anywhere — your home, a coffee shop, or even a beach halfway across the world. The internet and computers have revolutionized the way we work, offering unprecedented flexibility. But, as with most things, this flexibility comes at a price. The boundaries between professional commitments and personal time have become increasingly blurred. It’s akin to the school bell never ringing, keeping students perpetually in class.

A recent study brought to light the following trend that a whopping 74% of remote workers reported that they felt they were clocking in more hours by working from home than they ever did in a traditional office setting. This isn’t just about putting in extra hours; it’s about the quality of those hours. Imagine trying to concentrate on a power point presentation while your active toddler seeks attention (yeah I know this one); or your pet decides it’s playtime not worktime (or in my case — the dog wants to go for a walk!). At times, it can seem as though the distractions are endless. The home, once a sanctuary to relax and unwind, has morphed into an extension of the workplace, which while convenient for a short commute, it also makes it challenging to switch off and truly relax.

Would you agree that this new way of working is not all it’s cracked up to be? Agree or disagree? On the surface it looks great. I mean, who wouldn’t want the freedom to make their own schedule? It sounds like a work-life balance dream, yeah? That isn’t exactly how things play out though. The real results have been that there is now no clear line between “work” and “home.” As a result, stuff from the job ends up eating into our personal time way more than we’d like. Does that sound healthy to you? I would say, “Not.”

The worst part is this ‘round-the-clock’ culture — an expectation of always being online and available really ramps up the pressure! Trying to keep everything balanced while dealing with that kind of expectation can seriously wear us down over time.

As we’re trying to figure out this whole remote working thing, what’s super important is making sure that having flexible schedules doesn’t end up messing with our health.

3. Always Connected, Always On:

Remember the good old days when the final school bell signified freedom? A time when you could momentarily push aside thoughts of homework and immerse yourself in play or relaxation. Fast forward to today’s digital age, and the scenario is starkly different for many professionals. The advent of smartphones and a plethora of work-related apps have tethered employees to their jobs around the clock. It’s akin to having a teacher constantly peering over your shoulder, sending reminders about assignments at all hours. This relentless connectivity, while beneficial in terms of accessibility and real-time communication, has a dark side. The lines between “work time” and “me time” have become so blurred that they’re almost indistinguishable.

The statistics are absolutely alarming. Stress levels among workers have skyrocketed by 57%, and a significant portion of is attributed to the “always-on” work culture; which is a peculiar American dynamic that is less prevalent globally. It’s not just about the volume of messages or emails pouring in; it’s the expectation of instant responses, irrespective the time of day. For example: It’s a quiet Sunday afternoon, and you’re engrossed in a book or a movie. Suddenly, your phone pings with a work email. The tranquility of the moment is shattered. Even if you choose not to respond immediately, the knowledge that a looming task hangs over you, casts a long shadow on your relaxation.

As citizens of the digital technology age, we are constantly connected. And as technology races forward, we are connected to everything everywhere it seems, and this is having a massive deleterious effect on our mental and physical well-being. Of course, practically speaking, we all know that the human brain isn’t wired to be in a constant state of alertness. Like the rest of our body, it needs downtime to both recharge and rejuvenate. In a world run amok where notifications can shatter our peace at any moment, true relaxation has become a distant memory for so many.

Do consequences matter? They should! We are seeing a massive shift in the workforce already. That shift comes with increasingly higher rates of Burnout — and its not just coming, its already here. Tragically, these impacts come with decreased productivity as burnt out employees fall short by as much as 63% less than non-burned out employees. Now, combine that with an overall residual decline in job satisfaction, and sky rocketing turnover is the obvious consequence.

We stand at the intersection of rapid technological advancement and as well as the apparent waning of human well-being. Whether you think that phrase is melodramatic or not, it is reality for nearly 2/3 of our workforce. This is an existential threat!

Therefore, I submit that it’s imperative that we find a more reasonable and navigable middle ground and fast! A balance where technology aids in productivity without also at the same time constantly encroaching on our personal time and our peace. After all, would you not agree that a well-rested mind is not only happier but it is also way more efficient and creative?

4. Anna’s Story — A Glimpse into Burnout:

Imagine this: Anna, a rising star in the marketing game at just 28. She’s got it all — creativity, trend savvy — she’s like gold to her company. But beneath the success and applause, there’s another story playing out — one of fatigue. Like many others, Anna made the move to work from home. It sounded good initially with its promise of flexibility but quickly turned into something else entirely — more like a booby trap than anything else! The line between work and life started getting hazy for her; instead of that much-anticipated balance between work and personal time, what did she get? A constant cycle of non-stop video calls, emails at weird hours and an intense pressure to be ‘on’ all the time.

Anna’s experience isn’t an isolated one, nor particularly unusual. Staggeringly, statistics show that more than 1 out of 3 workers resonate with her story. Let’s draw a parallel; imagine being the star player of a soccer team, the one everyone counts on to score the winning goal. But when game day arrives, you’re so drained that you can barely dribble the ball, let alone score. That’s the massive type of body fatigue and mind numbing tiredness creating the burnout that professionals like Anna are grappling with. The constant connection, coupled with increased isolation by working alone at home, has created a toxic cocktail of stress and exhaustion. The irony? Being exceptionally good at one’s job, but feeling too depleted to harness that potential and deliver awesomeness is a depressing and unfortunate state of being.

Anna’s story hits the mark, clarifying this issue in our culture of work-work-work. Sound familiar? Of course, I would agree that technology and new ways of working are absolutely changing how we live and work. But are all those changes for the better? Where is the balance. Her story certainly underscores that we must also remain committed to maintaining our health and our happiness in the midst of a sea change in how we live and work. There’s no question that Anna’s situation, and other’s like her, are alarm bells for the rest of us in the corridor of life. They remind us that while remote work has perks, it’s also super important to draw clear lines between our personal life and our work life.

Some might find it tough because being plugged in 24/7 doesn’t always mean you’re doing more good stuff at work. And let’s not forget: everyone has limits, even the best workers out there can hit burnout if pushed too hard. When we’re dealing with team dynamics, stories like Anna’s remind us how crucial balance, understanding each other better and empathy truly are.

The Ripple Effect of Burnout:

Have you ever thrown a stone into a calm pond and watched the ripples spread outwards? That’s the visual representation of what happens when just one person in a team experiences burnout. It’s not just one person’s problem; it’s an issue that can disrupt the entire team’s harmony. Think back to your school days and group projects. Remember that one time when a team member didn’t pull their weight? The entire group felt the strain, right? Similarly, in a professional setting, when one employee is grappling with burnout, the repercussions are felt by the entire team. It’s not just about missed deadlines or a dip in the quality of work. The atmosphere becomes tense camaraderie suffers, and your vibrant team energy, if you had it, now dims.

Statistics are alarming. Just one person’s burnout can lead to a staggering 15% drop in overall team productivity. That’s like running a relay race with one team member lagging, causing the entire team to lose precious time and position in a race. The mood in the office turns somber if not sour. Conversations become transactional, devoid of any banter and laughter. The once buzzing office starts resembling a library, with hushed tones and somber faces. The enthusiasm to take on new projects wanes, and creativity takes a backseat. The ripple effect of one person’s burnout slowly splinters and dampens an entire team’s spirit like a wet blanket.

Why does this smothering, splintering upset happen? Is it because as humans we are inherently empathetic? Even those of us that are less sensitive will pick up on the emotions and vibes of those around us. When a coworker is struggling, we sense it. Their exhaustion, their lack of enthusiasm, their constant fatigue — it all becomes … felt. And before we know it, our own morale and energy levels start to plummet. It’s a tragic spiraling domino effect, with one person’s burnout triggering a chain reaction in others around them.

The time for wavering and consideration is past. Some companies saw the writing on the wall when COVID-19 hit. Hidden behind masks, and our Zoom screened meetings, is a professional workforce that is increasingly disconnected and hurting. Those that are changing now will thrive into the future. Those that continue on the trajectory of despair and inefficiency will eventually fail. Their organizational weight will not sustain it. Therefore, it is critical for organizations to recognize now and begin managing the reality of this damaging ripple effect. We all need to grasp that addressing a single person’s burnout isn’t just about that person alone. No! It is also about safeguarding the entire team’s well-being and ensuring that the ripples of negativity don’t spread to the rest of the company, and perhaps even further!

Businesses Feel the Burn(out) Too:

When we talk about burnout, the immediate image that comes to mind is that of a weary employee, drained and devoid of enthusiasm. But there’s another side to this story, often overshadowed by the individual’s plight — the impact on businesses. Just like a machine with a malfunctioning part, a company with burned-out employees cannot operate at its optimal capacity. The repercussions are manifold. From increased healthcare costs to the constant need to onboard new talent, businesses find themselves grappling with challenges that directly hit their bottom line. It’s akin to a soccer team that’s always on the lookout for new players because the existing ones are perpetually sidelined due to injuries.

The numbers from 2023 are a testament to this growing concern. Companies found themselves shelling out a staggering 20% more on healthcare-related expenses, all traceable back to burnout. Imagine the financial strain on a business that’s constantly dealing with medical bills, insurance claims, and wellness programs, all in a bid to combat the burnout epidemic. And it’s not just about the money. The constant turnover means teams are in a perpetual state of flux, with new members coming in and the experienced ones leaving. The loss of institutional knowledge, the time invested in training newcomers, the disruption in team dynamics — it all adds up, making it a pressing issue that businesses can no longer afford to ignore.

Drawing a parallel to the world of sports, consider a top-tier major league soccer (football) team. The strength of the team isn’t just in its star players but in the collective experience and synergy of its members working together the pitch. Now, imagine if this team had to constantly replace its players because they kept getting injured. Every fan knows this pain when bodies collide, the red card gets pulled, and the star player doesn’t get up. The rhythm gets disrupted, strategies go haywire, and the team’s overall performance dips. Similarly, businesses with a high burnout rate find themselves in a state of constant recalibration. Continuity is broken, stakeholders change, projects get delayed, and overall productivity takes a huge hit. As we sidle closer and closer to 2024, it’s imperative for businesses to not just view burnout as a problem for the employee alone. A healthier, sustainable perspective, recognizes the larger impact that any burnout will have on the organization’s overall health and success.

Ignoring Burnout is a Big Mistake:

So, let’s be real here. In today’s cutthroat business environment, companies often prioritize function over feelings — it’s just the way things are. But ignoring one huge issue? That’s a colossal blunder! And that major problem we’re talking about is employee burnout. Think of it as an ignored infection; without proper care and attention, it only gets worse and nastier with time. The “ignore now, deal later” approach towards burnout — man, businesses walking down this road are skating on some dangerously thin ice! The numbers don’t lie; they never do! This isn’t a tiny hurdle but a global epidemic shaking corporations to their core. Let me throw you some stats: in 2022 alone, those firms that shrugged off addressing employee burnout saw an eye-popping 25% spike in people quitting their jobs — crazy right? To any savvy entrepreneur or manager out there who cares about their bottom line (and I hope all of them do), these figures should ring loud alarm bells straightaway! It’s like dealing with a leaky boat situation — ignore the small hole today and tomorrow you’re at the bottom of the ocean.

Drawing a parallel from the world of education, consider a classroom scenario. If a teacher continually ignores a bully, it creates an environment of fear and discomfort. Over time, more and more students would want to leave, not because they dislike the subject or the school, but because the environment is toxic. Similarly, in a corporate setting, when employees feel their well-being is not a priority, their loyalty wanes. They begin to seek out organizations that value their mental and emotional health. The ripple effect of this is profound. Not only does the company lose experienced talent, but the constant need for recruitment and training also drains resources. Moreover, the company’s reputation takes a hit, making it even harder to attract top talent.

Moving into 2024, it’s crucial for business owners and managers to see that the cost of ignoring burnout goes way beyond financial. It also works its way into the fabric of company culture, employee morale, brand reputation, and long-term sustainability. In the modern era where employee well-being should be paramount, companies can no longer afford to be reactive; they must be proactive. Addressing burnout isn’t just about emergency interventions that come too late or poorly designed wellness programs; it’s about fostering an enhanced sense of culture where employees feel heard, valued, and supported. It’s about leadership recognizing the signs early on and taking immediate and certain action for recovery. In the grand scheme of things, addressing burnout is not just a moral obligation; it’s a necessary strategic imperative.

What’s Next for Work?:

The dawn of 2024 brings with it a pressing challenge for businesses worldwide: redefining the essence of work. The traditional 9-to-5 grind, punctuated by brief breaks and long hours, is no longer sustainable. Employees are voicing their concerns louder than ever, and the numbers speak volumes. A staggering 65% of the workforce has expressed a willingness to consider new job opportunities if it promises a better work-life balance. This statistic is not just a number; it’s a clarion call for change. It’s reminiscent of students in a classroom, yearning for a more balanced academic life. Just as students might plead for reduced homework to enjoy their personal time, employees are seeking a work environment that respects their personal boundaries and values their time outside of work.

The analogy of students desiring less homework to have more free time resonates deeply with the current workforce’s sentiments. Just as overburdened students can experience burnout, leading to decreased interest in studies and lower grades, employees overwhelmed with incessant work demands can become disengaged, less productive, and even consider leaving their jobs. The repercussions for businesses are manifold: decreased productivity, increased turnover rates, and the substantial costs associated with hiring and training new employees. Moreover, a company’s reputation as an employer is at stake. In an age where employer reviews are readily available online, negative feedback about work-life balance can deter potential top-tier talent from even considering joining the organization.

As we stand on the cusp of 2024, the ball is in the court of employers. The future of work hinges on adaptability, empathy, and a genuine commitment to employee well-being. Companies need to introspect and ask: Are we merely offering jobs, or are we crafting fulfilling careers? Are we just clocking hours, or are we building a community? The answers to these questions will shape the trajectory of the modern workplace. It’s time for businesses to not just listen but to act, ensuring that the workplace of the future is one of balance, respect, and mutual growth.

A New Way to Think About Work:

The modern workplace is undergoing a massive realignment and change. It’s not just about introducing new technologies into the work environment or open office spaces with Feng Shui. Real, transformative change lies in the way companies see their most valuable asset: their employees. How they choose to address burnout isn’t as simple as granting an extra day off or introducing an employee wellness program with low participation. It requires a fundamental shift in mindset from reactive to proactive. Just as a progressive teacher would seek feedback from students to understand their learning needs and challenges, companies need to actively engage with their employees, seeking input and genuinely responding by taking positive action on their concerns. A recent survey from 2023 revealed that 68% of employees felt more engaged and loyal to companies that actively sought their feedback and acted upon it.

Flexibility is no longer a perk; it’s a necessity. With the rise of remote work and the blurring lines between personal and professional lives, employees are seeking work environments that offer flexibility in terms of hours, location, and even roles. A study from our data indicated that companies offering flexible work arrangements saw a 22% reduction in burnout-related complaints. But flexibility isn’t just about work hours; it’s about understanding individual needs and creating a work environment that caters to those needs. It’s akin to a teacher who, recognizing that every student is unique, adopts diverse teaching methods to ensure each student understands and enjoys the learning process.

At the heart of workplace transformation is genuine care and real concern for employee health and well-being. Companies that prioritize the mental, emotional, and physical health of their employees are not just being altruistic; they are also making sound business decisions one employee at a time. Employee health & well-being directly correlates to productivity, creativity, and loyalty. It’s reminiscent of a teacher who goes beyond the curriculum to ensure students are not just learning but thriving. Such teachers are remembered and revered by students long after they’ve left school. Similarly, companies that prioritize employee well-being will be employers of choice, attracting and retaining top talent. As we sidle along into 2024, the challenge for companies is clear: to be that teacher, that employer who makes a lasting positive impact.

Time to Step Up:

As we stand on the cusp of 2024, the alarm bells concerning employee burnout are ringing louder than ever. It’s not just a buzzword or a fleeting trend; it’s a genuine crisis that’s affecting the very fabric of our workplaces. The data we’ve gathered paints a clear picture: burnout is pervasive, affecting a vast majority of the workforce. But it’s not just numbers on a page. Behind every statistic is a real person, struggling to find balance, feeling undervalued, and grappling with the immense pressures of modern work. Just as a school would be concerned if a majority of its students were underperforming or feeling overwhelmed, businesses need to recognize the gravity of this situation. In 2023 alone, companies witnessed a staggering 30% increase in burnout-related absenteeism, costing them not just in monetary terms but also in lost creativity, innovation, and employee loyalty.

Our modern workplace, with its emphasis on constant connection and relentless productivity, has inadvertently become an environment where employees often feel like cogs in a heartless machine, devoid of any value beyond their immediate output. But most of us understand every employee, just like every student in a classroom, brings something unique and valuable to the table. Their ideas, experiences, and perspectives are invaluable assets that can help drive a company forward. Yet, our data indicates that 55% of employees feel their contributions go unnoticed, leading to feelings of disillusionment and detachment. It’s like having a student who consistently puts in the effort but never receives any acknowledgment or appreciation. Over time, that student’s enthusiasm and motivation will wane, and they might even consider leaving the school. Similarly, businesses that fail to recognize and value their employees’ contributions are at risk of losing them.

So, what’s the way forward? As we transition into 2024, there’s a clarion call for change, a collective effort to redefine the very essence of work. It’s not just the responsibility of company leaders or HR departments; it’s a collaborative endeavor that involves every single person in the organization. From top-tier management to entry-level employees, everyone has a role to play in creating a workplace that fosters well-being, values contributions, and actively combats burnout. It’s about building a culture where every individual feels seen, heard, and, most importantly, valued. As we’ve seen from our data, companies that have taken proactive steps in this direction have seen a 40% reduction in burnout rates and a significant uptick in overall employee satisfaction. The message is clear: when businesses step up to address burnout, they’re not just enhancing their bottom line; they’re creating a brighter, more sustainable future for all.

Walking the Path of The Silent Epidemic and Our Path Forward

As we’ve journeyed through the intricate landscape of employee burnout in 2023, one thing has become abundantly clear: the modern workplace is at a pivotal crossroads. The alarming statistics, from the 62% of employees feeling burned out to the 30% increase in burnout-related absenteeism, paint a picture of a workforce in distress. But these aren’t just numbers; they represent real people, like Anna, who grapple daily with the pressures of an always-on work culture. The ripple effects are undeniable, impacting not just individual well-being but also the broader health of businesses and the economy.

Hope glimmers amidst the challenges we collectively face. The stories and data we’ve shared underline the urgent reality of our societal need for change. But, they also highlight the incredible potential that lies ahead in the solutions. Companies willing to listen, to adapt, and as well to prioritize employee well-being are already witnessing transformative results. An overall 40% reduction in burnout rates and a surge in employee satisfaction are just the tip of the iceberg. As we’ve seen, when businesses step up, they don’t just address a pressing issue; they pave the way for a brighter, more sustainable future for us all.

As we look ahead, we have a total of six subsequent articles in this long form series. We are diving urgently deeper into solutions that combat burnout. Multifaceted solutions from practical workplace strategies to the exciting potential of new frameworks. True, our journey to a burnout-free workplace is complex, and perhaps it seems to wander at times. However, together we can chart a course to a more balanced, fulfilling, and productive future. Come back and click through the other articles in our series as we continue to explore, challenge, and redefine the essence of work and stress in our modern age.

Benjamin Goss treasures his family profoundly, however his adoration for espresso runs an extremely close second. With an inclination for making content, he digs into points going from confidence to deals, promoting, and correspondences. Bringing almost thirty years of broad experience across several different market verticals, Ben’s professional career has seen him explore the domains of sales and marketing, promoting, business development, real estate, and storm damage restoration, among others. His immense experience, from thousands of interviews and sales conversations, to managing sales surpassing $100 million, the grit and gristle of real world experience comes through in living color.

Having earned an MBA from Regis University in Denver, Colorado, Ben’s professional growth has been full of amazing twists and turns. He’s not just led direct sales teams and directed thousands of presentations, he has additionally been at the front of thousands of storm damage inspections and Xactimate estimating. His certification include a wide range, including infrared thermography FLIR Level 1, and different building material frameworks, as well as ample opportunity to hone his skills in business development. All of this has been carried across multiple states from east to west, and many points in between.

However, in the middle of all his achievements, some of the things that mark Ben is where he shines with passion, style, earnest curiosity about others, an intense focus and confidence, all drawn together with an irresistible energy. Whether he’s writing down experiences from his professional career or sharing personal stories from his own life, each writing project and presentation are injected intensely with hope, love, and obviously, a decent mug of espresso. What’s more, as he frequently says, life is best enjoyed with an honest mix of joyous laughter, deep conversation, and a steaming mug close by.

Please visit him on the web here or on one of the sites he frequents such as: https://creeknpaddle.com

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Benjamin Goss, MBA | Fractional CSO & Sales Expert

Sales & Marketing | Communications & Faith | Eagle Scout | Fractional CSO - Drive Top Line Revenue | CopyWriter & Sales Process Expert