Ben PhillipsThe sound of empathy — Ben PhillipsThe false consensus effect is a cognitive bias that makes us think that most people are like us, that they share our beliefs, values and…Dec 14, 2023Dec 14, 2023
Ben PhillipsPapering over the cracks — Ben PhillipsGetting things done in a complex organisation can be difficult. Legacy processes change over time and documentation becomes outdated…Dec 7, 2023Dec 7, 2023
Ben PhillipsAnother piece on Covid. Are you bored yet? — Ben PhillipsIt’s hard to muster the energy to write this. Reading, talking, and writing about Covid is so boring. I’m fed up with it, of navigating…Oct 17, 2021Oct 17, 2021
Ben PhillipsA minute of your time can make someone’s dayOffering condolences or giving praise are examples of activities that take us little effort but have a disproportionate impact on…Sep 4, 2021Sep 4, 2021
Ben PhillipsYour team should delight and surprise you — Ben PhillipsYour goal should be to build a team that constantly surprises you. You should be hiring for people who do things you can’t, who are better…Sep 1, 2021Sep 1, 2021
Ben PhillipsEmbrace the hard stuffWe are often faced with difficult situations. We can face them head on but we often have a choice to take an easy way out. And sometimes we…Aug 17, 2021Aug 17, 2021
Ben PhillipsYour children will copy youYour children will copy you. They see what you do. They will become what you demonstrate, they will take on your behaviours. Children are…Aug 14, 2021Aug 14, 2021
Ben PhillipsInvisibleImagine if you had an illness which left you with scales all over your neck and arms whenever you travelled. These scales are itchy, they…Aug 13, 2021Aug 13, 2021
Ben PhillipsinThread EngineeringEngineering culture at ThreadWhy should you care about the culture at your company?Nov 10, 2017Nov 10, 2017
Ben PhillipsTechnical debt — it doesn't have to be this wayTechnical debt (also known as design debt or code debt) is a recent metaphor referring to the eventual consequences of poor system design…Mar 13, 20151Mar 13, 20151