Benjamin Devisme5 ways to increase direct bookings for your hotelFor the longest time, OTAs have held the lion’s share in hotel room bookings. On the other hand, the average hotel website conversion rate…Sep 22, 2019Sep 22, 2019
Benjamin DevismeLeverage chatbots for hotel sales & marketingChatbots are on most hoteliers’ to-do list for 2019–2020. This article will provide you with the key insights that you need for integrating…Sep 15, 2019Sep 15, 2019
Benjamin Devisme4 things I have learnt while building chatbots for hotelsHotel chatbots have become mainstream and hoteliers are more and more open to this new generation solution. After 4 years of building…Aug 27, 2019Aug 27, 2019
Benjamin Devisme5 ways how chatbots are impacting hotel e-commerceAI is the new frontier of hotel e-commerce.Aug 19, 2019Aug 19, 2019
Benjamin DevismeChatbots and hotel direct bookingsWhat are e-commerce chatbots? And why do you need them to sustain your hotel direct booking strategy?Aug 5, 2019Aug 5, 2019
Benjamin DevismeChatbots for hotels — What you need to know before launching a chatbot in your hotelLaunching a chatbot in your hotel is a good idea, for more than one reason. Chatbots are a way to drive direct bookings for hotels by…Jul 10, 2019Jul 10, 2019
Benjamin DevismeChatbot for hotels — What processes should you set up to maximize the ROI of your hotel chatbot?Actionable advice on the sales processes that hoteliers should put in place to maximize the direct booking potential of their hotel…Jul 2, 2019Jul 2, 2019
Benjamin DevismeMedidas clave del ROI para chatbots de hotelesLos hoteleros, en general, son conscientes del potencial de los chatbots. A lo largo de los últimos 24 meses, muchos han intentado…May 21, 2019May 21, 2019
Benjamin DevismeAccorHotels Case StudyWhile others are speaking about how the world is changing, Accor is the change. The more I interact with them the more I am blown away by…Apr 22, 2019Apr 22, 2019
Benjamin DevismeImpact of Artificial Intelligence on the Hospitality IndustryA practical guide to leveraging artificial and human intelligence to boost your hotel’s direct revenue and improve your love life.Apr 16, 2019Apr 16, 2019