Excellent insights. This is the first time I’ve seen a solid example of why AI will make more artisan jobs, though I’ve seen that touted in a number of articles before. If everything is built for quality and built to last, meant to be shared indefinitely, I can finally see why human craftsmanship and unique design might surge as ubiquitous goods are mass-produced by robots.
Dave, this resonates strongly with me. I like the story and the lesson. Here’s a question in response to the concept of a “manual-less” org: what about large orgs that are in highly regulated industries? What happens when heavy regulation mandates a “well controlled” environment, where the government regulators can step in at a moment’s notice and demand: “show us your manual.”