And here is where we get to brass tacks. In theory, Agile is supposed to address those risks. But Agile — like many other things in cut-throat business — is often no match for the universal threats of output fetishism, success theater, and cutting corners. Trust me…these predated Agile.
The ability to discern ethical actions and the practice of continuously improving our ethical interactions with the world is otherwise known as phronesis and seems to me to be the very cornerstone of the continuous improvement processes of our time. Hel…
…rily about establishing ‘rapport’, ‘personality’, or some other abstract idea, perhaps, but instead concretely thinking about how responses enable prog…rily about establishing ‘rapport’, ‘personality’, or some other abstract idea, perhaps, but instead concretely thinking about how responses enable progressivity for users.
…blem is that it offers little in the way of ‘next actions’. By ‘next actions’ I mean the following. Conversation analysis offers strong evidence to suggest that when we talk, we are constantly working out how to make sure that our talk is sequentially organised. Sequentially organised means that one utterance follows the next, and that present utterances set the stage for how future ones are heard / acted upon. This is what Harvey Sacks calls the machinery of interaction.
Secondly, real world, complex, yet highly ordered multiactivity settings are the norm and remain a serious technical and design challenge for voice interfaces. This is the world that voice interfaces are going into.
…ech as human. With few exceptions, we also expect a spoken response when we speak to someone. Thus, a device that speaks to us is tapping into a deep river of psychological adaptations, and subject to a set of assumptions a pixel-based UI will never encounter.