Are you suggesting flow as the first step after deciding on your use case? Because many VUI designers recommend against this — write sample dialogues and test/read them out first. https://chatbotsmagazine.com/stfu-test-your-voice-app-idea-in-less-than-an-hour-2638cdff2503
Hey Kateryna Sitner, excellent question. I haven’t encountered this problem yet myself, but my inclination is always to reduce the cognitive load, i.e. fewer options. Having the most frequently-used option first is probably the way to go, because the user may want to interrupt before hearing the full list. Cathy Pearl touches on this behaviour in the…
Thanks Cennydd. I wish we’d had more time to talk about this. The addition of virtue ethics is much appreciated; the 5 min constraint means I can’t cover all the bases!
Although I probably didn’t convey it, I meant something broader than just when things go wrong (risks) — any ponderings that are pointless to current discussion. That doesn’t mean they might not be important later.
I find that the less experienced in design that you are, the more likely these will come up.
Interesting, I‘m familiar with the idea from CBT but didn’t know the term.
I wonder if more mundane concerns would fall under this term. So, not just fearing when things might go wrong, but also the ‘have you thought about a b c … x y z’ type thoughts. Not fears as such, just those that derail the process with irrelevancies…