Designing for what your users do (not what they say)In theory, designing a new product should be easy: interview your users, find out what they want, and make it. Unfortunately, in practice…Sep 20, 2016Sep 20, 2016
Design, test, iterate: Thermostat (part 2)In part 1 of this article, I discussed how I defined the design problem for a particular client. This article will cover how I went about…Aug 17, 2016Aug 17, 2016
Defining the problem: Thermostat (part 1)“Defining the problem” is the process of determining why we are making this product in the first place and for whom. It is in this stage…Aug 15, 2016Aug 15, 2016