“The only long-term sustainable competitive advantage is to learn faster than your competitors.”

— Arie De Geus, Head of Strategic Planning, Royal Dutch Shell

So, what is “knowledge flow” and why does it matter?

Major organizational objectives are influenced by knowledge flow (or the lack thereof).

Flow: To move along in a stream • to circulate • to stream or well forth • to issue or proceed from a source • to come or go as in a stream • to proceed continuously and smoothly