UX Research @ Etsy. Formerly @ Meetup. Education Innovation @ Udacity. Searching for the Why since the late 80's.
«I don’t interview people. I have conversations with them (Paul Riniker).»
…le is what people need. I’d recommend you become more interested in why people want what they want. Unmet needs are much more useful when you decide what to work on, prioritize a list of features, or evaluate ideas for new products.
The best research questions are about past behavior, not future behavior. Asking a study participant Will you try to live a healthy lifestyle? or Are you going to give up su…