Defining Creative Confidence

Ben Grossman-Kahn
6 min readDec 27, 2011

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Defining Creative Confidence

(Republished on Medium from Childrens Creativity Museum Blog)

Creative Confidence is a term that gets tossed around a lot these days. David Kelley, of IDEO fame, mentions the term frequently, and building creative confidence is one of the guiding objectives of the Stanford d.School. We have adopted this mantra and integrated it into our educational approach and design process of “Imagine, Create, Share”, and until recently have felt pretty confident that we were imparting the skills and coaching needed to be creatively confident.

However, during a recent education team meeting, one of our interns asked what exactly we meant by creative confidence, pointing out that it was hard to measure unless we knew what such confidence actually looks like.

This prompted some deep soul searching among the Education team and prompted us to utilize the backwards design approach. We began by trying to define the enduring understandings we want to impart and asked ourselves, how do we define creative confidence, how do we make sure we are teaching it, and how might we recognize it when we see it? Falling back on our own design process, we began with interviews to understand how others interpreted this phrase, and asked our office staff, interns and high school CITY Guides “What would be your definition of having creative confidence?” Some of the responses were:

“Knowing that your creative contributions and ideas are valuable”

“Creative confidence can be obtained when you try something you’ve never done and learn something new about yourself from that attempt”

“The confidence to put yourself out on a limb”

“Knowing that you don’t have to find the one right answer”

“Knowing there there is not a single right answer to a problem, and feeling empowered to create and test out multiple solutions.”

“Not being afraid of your imagination.”

“Being able to create anything and feel happy about it. Not hesitating to build whatever comes to mind”.

“The confidence to trust your instincts and share your ideas with a group”

As designers, we took these statements and looked for patterns and themes that we could synthesize into one clear statement. Two themes that recurred were the confidence to share your ideas with others and the knowledge that there is always something that can be learned from creating or expressing an idea, even if it doesn’t turn out the way you imagined it would. With these in mind, we crafted the following definition

Creative Confidence: Having the freedom and courage to fail/take creative risks and the knowledge that all of the ideas you create have value.

Once we had defined this statement, we were able to pull back and look at our programs and the way we facilitate them and ask ourselves whether we were truly imparting this knowledge and confidence to our visitors. The question we asked ourselves was “When and how are we explicitly letting our visitors know that it is ok to take creative risks and try new things? What are we doing that would let them know that their ideas have value?” The results? We realized that we encourage creative confidence in very subtle ways that don’t always resonate with visitors. We have educational signage with “creative tips” which encourage visitors to experiment with different tools or build a castle out of foam blocks,but a recent observation showed that few visitors seem to engage with these prompts. With regards to validating the value of what our visitors create we are doing slightly better, with our Creativity Stories project that celebrates the stories behind projects, but once again the percentage of visitors who interact with this experience is smaller than we’d like.

After much internal discussion, we realized that the single best way for us to communicate these values to our visitors is through our facilitation and personal interactions with visitors. We conducted another brainstorm, this time with our high school City Guides, to develop things we could do or say to inspire this confidence. Here are 3 concrete tips to try at home:

There is no wrong way to approach a project: Everyone has a different process for tackling creative projects- some start with sketches or a brainstorm, while others observe their environment for cues and inspiration. Some may find it helpful to develop a process that can be repeated while for others, finding inspiration might take a different path every time. We often develop mental blocks or construct artificial rules and constraints for ourselves, such as assuming that we can only use the materials we are given (a cardboard box for example) or that we can only use the materials as they were originally intended (i.e selling the box for $2 to buy new materials would be ‘cheating’). The next time you find yourself or a child asking questions that begin with “Am I allowed to..” or “Can I do…” affirm that the answer is always YES.

Take pictures and document/celebrate the process: There has long been a sense that only the best works of art or creations are worthy of being framed, hung on the mantle or displayed for all to see. How often have you walked into a room to see a display of blurry photos, or a smudged painting left half- finished? However, the story behind those beautiful objects lies within those very same ‘mistakes’, and should be celebrated as well. The Reggio Emilia school system does an incredible job of documenting conversations and artwork from their 3–5 year old students, and displaying these documents prominently on the walls. This display and celebration of the thought process and artwork of children is an incredibly empowering model and one that we strive to emulate. The responses we get from kids when we ask if we can take pictures of their prototypes and creations to share with other kids on Facebook and our blog is priceless- huge smiles, a surge in confidence and a feeling that their work is special and worth celebrating, no matter what it looks like.

At the end of a project, ask what you’ve learned and how you could do things differently the next time. There has been a lot of talk in the business world recently about the importance and power of failure. One of the key ideas that has emerged from this discussion is the idea of “Failing Forward”, or using lessons learned from an experience to drive forward your next iteration. There is a huge difference between blindly accepting failure and plowing forward and actively reflecting after each project on what worked, what didn’t work and what you would do differently the next time. A recent school group was working on a claymation movie- unfortunately their computer crashed three times during the filming process. By the third time around, the students knew exactly how to get started without any support and were much more sophisticated in their approach. Had they not been forced to pause and reflect on their process in between reboots, their final product would have been much more choppy and confusing. At the end of each project, leave time to debrief on “I liked..” “I wish..” and “What if…”. By capturing these lessons learned, you are calling out the fact that all of the ideas created had value in that they offered valuable lessons and learnings for future projects.

With that in mind, we now end our daily meetings with one very important question for all of our staff:

“What did you do today that would explicitly let a visitor know it is ok to take creative risks and that the idea/project they created has value?”

How do you or your organization define creative confidence? How do you foster it? Share with us! (And know that all ideas you share are valuable and will teach us something new)

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Originally published at childrenscreativity.wordpress.com on December 27, 2011.

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Ben Grossman-Kahn

Co-Founder, Catalyz. Prior: Director of Nordstrom People Lab, Nordstrom Innovation Lab, Stanford d.School.